STEFANO, Nara Medianeira; CASAROTTO FILHO, Nelson; LAUX, Raul Otto; GRIPA, Sidnei. Quality assessment of service by fuzzy multiple criteria decision making (MCDM). Exacta, [S. l.], v. 16, n. 1, p. 91–102, 2018. DOI: 10.5585/exactaep.v16n1.7154. Disponível em: https://periodicos.uninove.br/exacta/article/view/7154. Acesso em: 17 jul. 2024.