Contributions of the PMBok to the Project Management of an ERP System Implementation

Rui Manuel da Silva Gomes

Resumo


The implementation of Enterprise Resource Planning (ERP) Systems has become generalized in companies and organizations, as a way to achieve the supply chain integration, to improve productivity and gain competitive advantages. Those implementations, more than simple technology projects, have revealed to be complex and time consuming business projects due to the structural and behaviour changes involved. This article analyzes, through the Project Coordinator’s point of view, two real cases of ERP implementation projects at Ibico Portuguesa, comparing the project management methodology adopted by Ibico with the Project Management Body of Knowledge (PMBoK), coming to the conclusion that the use of the PMBoK norms and best practices by the Project Manager could have been a success factor in those implementations, particularly referring to the elements that have been pointed as the most critical: planning, involvement and commitment of top management as well as stakeholders’ management.

DOI:10.5585/gep.v4i2.37


Palavras-chave


Enterprise Resource Planning; Companies and Organizations: Projects at Ibico Portuguesa; Project Management Body of Knowledge (PMBoK); Stakeholders.

Texto completo:

PDF

Referências


Appleton, E. L. (March, 1997). How to Survive ERP. Datamation. 43:3, 50-3.

AMR Research: AMR Research Predicts Industrial Enterprise Applications Market Will Reach §72,6 Billion By 2002, wwwamresearch.com/press/981102.htm, 1997.

Chang, She-I (2004). ERP Life Cycle Implementation, Management and Support: Implications for Practice and Research, IEEE Software.

Daneva, M. (2004). ERP Requirements Engineering Practice: Lessons Learned, IEE Software.

Davenport, T. H. (2000). Mission Critical: Realizing the Promise of Enterprise Systems. Harvard Business School Press. Boston.

Gambôa, F., Caputo, M. & Filho, E. (2004). Método para Gestão de Riscos em implementações de Sistemas ERP baseado em factores críticos de sucesso.

Holland, C., Light, B. & Gibson, N. (1999). A critical Success Factors Model for ERP Implementation, Proceedings of the 7th European Conference on Information Systems.

IDC Software Research, Enterprise Resource Management Application Market Forecast and Analysis. (June, 2000). 2000-2004. #22326,

Markus, M. L., Axline, S., Petrie, D. & Tanis, C. (2000). Learning from adopters´ experiences with ERP. Problems encountered and success achieved. Journal of Information Technology, 15(4), p.p. 245-265, 2000.

http://dx.doi.org/10.1080/02683960010008944

McKie, S. (Oct, 1997). Packaged apps for the masses. DBMS, 10:1, 64-6, 68.

Miguel, A. (2004). Gestão de Projectos de Software: Metodologias, Ferramentas e Prácticas. (2a ed). FCA. Lisboa: Editora Informática.

Miguel, A. (2006). Gestão Moderna de Projectos. FCA. Lisboa: Editora Informática.

Nielsen, J. L. (2002). Critical Success Factors for Implementing a ERP System in a University Environment.

Parr, A. N. (1999). A Taxonomy of ERP Implementation Approches, Proceedings of the 33rd Hawaii International Conference on Information Systems.

Piturro, M.. (1999). How Midsize Companies are Buying ERP. Journal of Accountancy, 188(3), p.p. 41-48.

Project Management Institute. A guide to the Project Management Body of Knowledge, Project Management Institute.( 1996). The New York Square: Pennsylvania.

Project Management Institute, Inc.. (1996). New York Square: Pennsylvania.

Project Management Institute. A guide to The Project Management Body of Knowledge (PMBOK Guide). (2004). Project Management Institute, Inc.. (3a ed). New York Square: Pennsylvania.

Silva, F. & Alves, J.A. (2000). ERP e CRM – Da empresa à e-empresa – soluções de informação reais para empresas globais: Edições Centro Atlântico.

Somers, M. T. & Nelson, K. (2001). The impact of Critical Success Factors across the Stages of Enterprise Resource Planning Implementation. Proceedings of the 34th Hawaii International Conference on System Sciences, pp. 1-10.

Yusuf, Y., Gunasekaran, A. & Abthorpe, M. (2004). Enterprise information systems project implementation: A case study of ERP in Rolls-Royce: Int. J. Production Economics 87.




DOI: https://doi.org/10.5585/gep.v4i2.37

Apontamentos

  • Não há apontamentos.


Direitos autorais 2013 Rui Manuel da Silva Gomes



GeP – Revista Gestão e Projetos
ISSN da versão eletronica: 2236-0972
http://www.revistagep.org