Knowledge sharing practices in multi-allocated communities of practice: an integrative review

Adriana Verissimo Karam-Koleski, Cristiano José Castro de Almeida Cunha, Solange Maria da Silva, Eduardo Moreira da Costa

Abstract


Purpose: The purpose of this paper is to understand knowledge sharing practices used by communities of practice which have their points of contact spread geographically. These communities, denominated “multi-allocated Communities of Practice” (CoPs), need to use specific practices to share their knowledge.  

Methodology:  Integrative review of articles accessed at the databases: Scopus, Web of Science and SciELO. The articles were analyzed by means of thematic analysis.

Originality: Intraorganizational CoPs and their knowledge sharing initiatives have been widely studied. However, multi-allocated CoPs and their knowledge sharing practices still lack study.   

Findings: Four dimensions of knowledge sharing practices were identified and discussed: "Integrative place", "From takers to knowledge sharers", "Promoting connections" and "Implementing and sustaining”.

Contributions: This article presents contributions in two main aspects: 1) the dimensions which were identified can offer subsidies for the analysis of processes of knowledge sharing in communities of practice of this nature and 2) presented practices can collaborate with the qualification and enrichment of knowledge sharing practices in new or existing multi-allocated CoPs projects.

Conclusions: There is no standard array of knowledge sharing practices in multi-allocated CoPs. The common denominator is that the choice of these practices must take in consideration the objectives of the community, it´s  members´ characteristics, the nature of knowledge to be shared, as well as knowledge sharing channels and resources that are available.


Keywords


Knowledge management; Communities of practice; Multi allocated communities of practice; Knowledge communities; Knowledge sharing practices.

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DOI: https://doi.org/10.5585/riae.v19i1.13913

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