Management factors analysis associated with the financial performance of Micro and Small Businesses in Barretos (SP)

Authors

DOI:

https://doi.org/10.5585/2025.26464

Keywords:

management factors, micro and small business, management maturity, excellence in management model

Abstract

Objective: To identify the Management Excellence Factors (MEFs) and the degree of management maturity, productivity and competitiveness associated with the financial performance of Micro and Small Enterprises (MSEs) in the city of Barretos (SP), Brazil.

Methodology: The research is quantitative and explores two databases of the MPEs: i) Documentary: Registration of the Brazilian Micro and Small Business Support Service (SEBRAE) of Barretos; ii) Survey: Application of the MEG questionnaire from the National Quality Foundation (FNQ). A descriptive data analysis from 200 MSEs belonging to different segments (Services, Industry, Commerce and Civil Construction) and statistical tests (Chi-square tests of Independence and Binary Logistic Regression) are carried out using the software Minitab®.

Relevance: The mortality of MSEs before four years of age is close to 77.9% in Brazil. However, MSEs represent around 93.6% of the private companies in Brazil. The literature, to understand the MEFs of MSEs, has used the “World Class” Management Excellence Model (MEG). However, few studies use MEGs to analyze the impact of managerial factors on the performance of MSEs. This research addresses this gap by delving deeper into understanding the application of MEGs and their relationships with the financial performance of SMEs.

Main results: The statistical analysis shows that the factors “People”, “Processes” and “Leadership and Innovation” have a positive impact on the MSEs’ financial performance (p-value < 0.05). Furthermore, the main sociodemographic factors are “Education” and “Experience with Entrepreneurship” (p-value < 0.05). The conclusions highlight the use of MEG as a subsidy for policy development for MSEs.

Main contributions: Most studies on MEGs focus on large organizations rather than SMEs. In this sense, this research provides significant insights into the key factors that enhance management maturity and financial performance of SMEs. Therefore, this research contributes to the understanding of standards of management excellence and to the development of more effective strategies to improve the financial performance and competitiveness of MSEs.

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Author Biographies

Leandro Gumieri, Universidade de Araraquara - UNIARA, Araraquara, SP, Brasil

Holds a degree in Data Processing from the Educational and Cultural Association of Barretos (ACEB), a postgraduate degree in Business Management from the University Center of Northern São Paulo (UNORTE), and a Master’s degree in Production Engineering from the University of Araraquara (UNIARA). Certified as a specialist and consultant by SEBRAE in the areas of: Finance, Accounting and Tax Legislation, Operations, Planning, Public and Private Administration, Production Engineering, Logistics, Quality, Marketing, Human Resources Management, Innovation, Technology and Entrepreneurship. Professor at FATEC in Hospital Management and at Faculdade Barretos in Administration and Accounting Sciences. He worked for 18 years in five financial institutions in the tax, financial and commercial areas, in the cities of São Paulo, São Carlos, Ribeirão Preto, São José do Rio Preto, Jaboticabal, Catanduva, Bebedouro and Barretos.

Anderson Rogério Faia Pinto, Universidade de Araraquara - UNIARA, Araraquara, SP, Brazil

Holds a degree in Business Administration and an MBA in Controllership and Finance from the Eurípides de Marília University Center (UNIVEM). He received his Master’s degree in Production Engineering from the São Paulo State University “Júlio de Mesquita Filho” (UNESP) and his Doctorate and Post-Doctorate in Production Engineering from the University of São Paulo (USP-EESC) in the areas of Operations Management. He is a Professor in the Professional Master’s Program in Production Engineering at the University of Araraquara (UNIARA) and a Collaborating Researcher in the areas of Applied Operations Research at the University of São Paulo (USP-EESC). He serves as a referee for the journals Discover Food, Revista Contabilidade & Finanças, International Journal of Production Research, Journal of Enterprise Information Management, Pesquisa Operacional para o Desenvolvimento, International Journal of Sustainable Engineering, Sigma Journal of Engineering and Natural Sciences, and Independent Journal of Management & Production. He has published articles in prominent journals with impact factors and Journal Citation Reports (JCR), including research published in the Journal of Intelligent Manufacturing, Journal of Manufacturing Systems, Production Engineering Research and Development, and the Journal of Economics Finance and Administrative Science.

Jorge Alberto Achcar, Universidade de Araraquara - UNIARA, Araraquara, SP, Brazil

Holds a degree  in mathematics from UNESP in 1971, a Master’s degree in statistics from IME-USP, São Paulo, in 1976, and a Doctorate (PhD) in statistics from the University of Wisconsin-Madison, United States, in 1982. Full professor and associate professor at ICMC-USP since 1988. He holds post-doctorate degrees from the Universities of Nottingham, U.K; Connecticut, USA; and Carnegie-Mellon, USA. He was a visiting professor at several brazilian and foreign universities. He has been teaching statistics at UNESP, UFSCAR and USP since 1974. He is currently a collaborating professor in the Department of Social Medicine of the Medical School of USP, Ribeirão Preto campus, and in the Postgraduate Program in Production Engineering at the University of Araraquara (UNIARA). He has supervised 15 doctoral theses, 65 Master’s Dissertations, 14 Specialization Monographs, and several Undergraduate Works. Great emphasis on research in ​​applied statistics with publications in several national and international journals (such as Statistics in Medicine, Communications in Statistics, Statistics, Biometrical Journal, Annals of the Institute of Statistical Mathematics, Computational Statistics and Data Analysis, Journal of Biopharmaceutical Statistics, Journal of Applied Statistics, Brazilian Journal of Probability and Statistics, Probability and Statistics Letters).

José Luís Garcia Hermosilla, Universidade de Araraquara - UNIARA, Araraquara, SP, Brazil

Holds a degree in Mechanical Engineering from the University of São Paulo (1987), a Master’s degree in Production Engineering from the Federal University of Santa Catarina (1991) and a Doctorate (PhD) in Mechanical Engineering from the University of São Paulo (1999). He worked for 10 years in the private sector as a production manager in the metal machining sector, responsible for 500 employees of a large North American company in the metal-mechanic segment. He is currently a full professor of the Pos-Graduation Course in Production Engineering at the University of Araraquara (UNIARA). He supervised 57 master's dissertations and 136 undergraduate works. He has experience in the Production Management area and has investigated topics related to Ergonomics and Occupational Safety, and Quality and Human Factors in Organizations.

Rafael Henrique Faia Pinto, Universidade de Araraquara - UNIARA, Araraquara, SP, Brazil

Holds a degree in Business Administration from the University of Marília (UNIMAR) and an MBA in Controllership and Finance from the Eurípides de Marília University Center (UNIVEM). He holds a Master’s degree in Production Engineering from the University of Araraquara (UNIARA) and is the author of articles published in the Journal of Management and Secretary, Costs and Agribusiness, and the Brazilian Journal of Business.

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09.05.2025

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Gumieri, L., Pinto, A. R. F., Achcar, J. A., Hermosilla, J. L. G., & Pinto, R. H. F. (2025). Management factors analysis associated with the financial performance of Micro and Small Businesses in Barretos (SP). International Journal of Innovation, 13(2), e26464. https://doi.org/10.5585/2025.26464

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Copyright (c) 2025 Leandro Gumieri, Anderson Rogério Faia Pinto, Jorge Alberto Achcar, José Luís Garcia Hermosilla, Rafael Henrique Faia Pinto

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