Panorama view of Innovation in Brazilian Small Businesses

Authors

  • Adriana Dantas Gonçalves Brazilian Micro and Small Business Support Service (SEBRAE). Faculdade Cambury de Goiânia.
  • Hugo Henrique Roth Cardoso Brazilian Micro and Small Business Support Service (SEBRAE).
  • Hélio Gomes de Carvalho Federal University of Technology - Parana.
  • Gustavo Dambiski Gomes de Carvalho Federal University of Technology - Parana.
  • Rosângela de Fátima Stankowitz Federal University of Technology - Parana.

DOI:

https://doi.org/10.5585/iji.v5i3.239

Keywords:

SMEs, Small enterprises, Innovation, Brazilian Micro and Small Business Support Service (SEBRAE), Business management

Abstract

The ALI Program of the Brazilian Micro and Small Business Support Service (SEBRAE) has monitored over 150,000 small businesses throughout Brazil over the last few years. Within this setting, this article aims to demonstrate the panorama of innovation and management of Brazilian micro and small businesses (MSBs) that were in the initial phase of the ALI program. The data collected, between the years of 2015 and 2016, allowed to assess the average of points in each of the thirteen dimensions of the Innovation Radar (IR) and the eight dimensions of the Excellence Management Model (EMM). The analysis of the 21 dimensions was performed in a sample of 27,422 small businesses from all over Brazil, which was extracted from the Management and Monitoring System of the ALI - SistemAli Program of Sebrae. Regarding IR results, four dimensions stand out as their means are higher than the others: Brand (3.1), Platform (2.9), Offer (2.7), and Client Relationship (2.7). Besides, the results of the Excellence Management Model (EMM) show that Brazilian MSBs still need to improve, since no dimension evaluated has reached the average value of the scale.

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Author Biographies

Adriana Dantas Gonçalves, Brazilian Micro and Small Business Support Service (SEBRAE). Faculdade Cambury de Goiânia.

Professor of Business Administration at Faculdade Cambury de Goiânia. Analyst at Brazilian Micro and Small Business Support Service (SEBRAE).

Hugo Henrique Roth Cardoso, Brazilian Micro and Small Business Support Service (SEBRAE).

Financial Consultant. Project Manager at Brazilian Micro and Small Business Support Service (SEBRAE).

Hélio Gomes de Carvalho, Federal University of Technology - Parana.

Professor of the PostGraduate Program of Public Administration.

Gustavo Dambiski Gomes de Carvalho, Federal University of Technology - Parana.

PhD Candidate in Industrial Engineering and Lecturer at Federal University of Technology - Parana.

Rosângela de Fátima Stankowitz, Federal University of Technology - Parana.

Coordinator of the PostGraduate Program of Public Administration.

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Published

01.12.2017

How to Cite

Gonçalves, A. D., Cardoso, H. H. R., Carvalho, H. G. de, Carvalho, G. D. G. de, & Stankowitz, R. de F. (2017). Panorama view of Innovation in Brazilian Small Businesses. International Journal of Innovation, 5(3), 325–334. https://doi.org/10.5585/iji.v5i3.239