Dias, T.O.S. and Ferraz, R.R.N. 2018. Adequacy of Staff and Absenteeism Reduction in na Public Hospital Reception Located at São Paulo City – Brazil With Basis in the Technique of "Directed Conversation Circle". Revista Inovação, Projetos e Tecnologias. 6, 2 (Jul. 2018), 122–134. DOI:https://doi.org/10.5585/iptec.v6i2.112.