Barbosa, Josevane Aparecida, Deivid Nogueira Rafael, and Simone Aquino. “Average Service Time Reduction on a Health Care Operator: Optimization of the Authorization Process for Magnetic Resonance of the Spine Procedure”. Revista Inovação, Projetos e Tecnologias 7, no. 1 (June 25, 2019): 16–35. Accessed September 1, 2024. https://periodicos.uninove.br/iptec/article/view/14714.