Lateral thinking and resilience as a nursing administration facilitator
DOI:
https://doi.org/10.5585/ijsm.v5i2.128Keywords:
Lateral thinking. Nursing. ResilienceAbstract
Nursing administration, as an integrated part of the complex health area system, needs to confront and to respond to the challenges that are imposed by the quality and excellence imperatives from service assistance organizations in order to satisfy the users’ expectations and values. From this evidence on, it is originated the need of reviewing old paradigms and adopting new ways of think and act that permit, by inclusion and participation, the development of a creative team (through new ideas, innovations, adaptations and implementations) aiming at trouble solutions and services optimization. In this article, it is intended to demonstrate the lateral thinking and resilience contributions as important instruments to be used in the facilita-tion process of nursing administration.
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