Pinto, Silvia Helena Boarin, Marly Monteiro de Carvalho, Linda Lee Ho, and Sharon Rigazzo Flores. 2009. “Programs of Quality Improvement: An Exploratory Study in Large Brazilian Construction Companies”. Revista Ibero-Americana De Estratégia 7 (1):45-52. https://doi.org/10.5585/ijsm.v7i1.971.