Silva, Alexandre Laval, and Gardênia da Silva Abbad. 2011. “Benefits and Limitations of the Balanced Scorecard Method When Evaluating Organizational Results in Education, Development & Training<Br>Http: Dx.Doi.Org 10.5585 Riae.V10i1.1695”. Revista Ibero-Americana De Estratégia 10 (1):04-28. https://doi.org/10.5585/ijsm.v10i1.1695.