Information system for planning and production control process: case study applied to a confectionery industry

Abstract

Barboza, Costa and Gonçalves (2015) consider that information systems support logistics activities and contribute to the integration of processes, but that the lack of specific solutions leads organizations to use alternative measures generating inefficient or expected results. It is what is observed in the organization object of this study, the lack of an Information System (SI) efficient to the management of inventory of inputs that can avoid emergency purchases that burden the productive costs. Therefore, the objective of this work was to suggest a process model that allows the SI to reduce inventory uncertainties, allowing an efficient Production Planning and Control (PCP). Carried out the case study through field research, tabulation, modeling and analysis of process flows through the Business Process Diagram (BPD), the research suggested changes in the process flows that guarantee the efficient traffic of information that enables an efficient PCP.