Identificação e Análise de Fatores Críticos de Sucesso em Projetos
DOI:
https://doi.org/10.5585/gep.v4i1.83Palavras-chave:
Gerenciamento de Projetos, Sucesso em Projetos, Fatores Críticos de Sucesso, Regressão Logística.Resumo
A proposta deste trabalho é compreender as relações entre fatores críticos de sucesso e sua influência no desempenho de projetos. Para alcançar este objetivo foram utilizados dados coletados por um survey que resultou em 216 observações válidas. A pesquisa é caracterizada por uma abordagem quantitativa, com caráter descritivo e explicativo, amostragem por julgamento e como técnica a regressão logística. Os resultados obtidos mostram que a comunicação eficiente, o empowerment, o gerenciamento de mudanças, o gerenciamento de requisitos, a preparação para enfrentar riscos e o suporte da alta administração aumentam a probabilidade dos projetos atingirem o sucesso.
DOI:10.5585/gep.v4i1.83
Referências
Association for Project Management, APM. APM Body of Knowledge. 5. ed. U.K. 2006.
Atkinson, R. Project management: cost, time and quality, two best guesses and a phenomenon, it’s time to accept other success criteria. International Journal of Project Management, 17 (6), p. 337-342, 1999.
Belassi, W. e Tukel, O. I. A New Framework For Determining Critical. International Journal of Project Management , 14 (3), p. 141-151, 1996.
Boynton, A. C. e ZMmud, R. W. An Assessment of Critical Succes Factors. Sloan Management Review , p. 17-27, 1984.
Bradley, J. Management based critical success factors in the implementation of Enterprise Resource Planning systems. International Journal of Accounting Information Systems , p. 175-200, 2008.
Bryde, D. J. Modelling Project Management Performance. International Journal of Quality & Reliability Management , 20 (2), p. 229-254, 2003.
Bryde, D. J. e BROWN, D. The Influence of a Project Performance Measurement System on the Success of a Contract for Maintaining Motorways and Trunk Roads. Project Management Journal , 4 (35), 2004.
Bullen, C. V. e Rockart, J. F.. Appendix: a primer on critical success factors. In: Rockart JF, Bullen CV, editors. The rise of managerial computing. Homewood, IL: Dow-Jones-Irwin; p. 383–423, 1981.
Caralli, R. The Critical Success Factor Method: Establishing a Foundation for Enterprise Security Management (CMU/SEI-2004-TR-010). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, 2004.
Cicmil, S. J. Critical factors of effective project management. The TQM Magazine, 9 (6), p. 390-396, 1997.
Clarke, A. A practical use of key success factors to improve the effectiveness of project management. International Journal of Project Management, 17 (3), p. 139-145, 1999.
Cleland, D. I. e IRreland, L. R. Project manager’s portable handbook. 2. ed. New York: McGraw Hill, 2004.
Cooke-Davies, T. The “real” success factors on projects. International Journal of Project Management , 20, p. 185-190, 2002.
Damodara, U. K. Global Project Management – Not Business As Usual. Journal of Management in Engineering, p. 29-33, 2000.
Dane, F. C. Research Methods. Brooks/Cole Publish Company, Pacific Groove, California, United States, 1990.
De Wit, A. Measurement of Project Success. Journal of Project Management, 6 (3), 1988.
Dinsmore, P. C. e Cabanis-Brewin, J. Ama: Manual de Gerenciamento de Projetos. 4. ed. Rio de Janeiro: Brasport, 2009.
Dvir, D.; Lipovetsky, S.; Shenhar, A.; Tishler, A. In search of project classification: a non-universal approach to project success factors. Research Policy, 27 (9), p. 915-935, 1998.
Fink, A. The Survey Kit: The Survey Handbook. 2. ed. Thousand Oaks: Sage Publications, Inc., 2003.
Fliess, S. e Becker, U. Supplier integration - Controlling of co-development processes. Industrial Marketing Management, 35, p. 28-44, 2006.
Forster, N. S. e Rockart, J. F. Critical Success Factors: An Annotated Bibliography. Working Paper no. 191. Center for Information Systems Research, Sloan School of Management. Massachusetts Institute of Technology, 1989.
Fortune, J. e White, D. Framing of Project Critical Success Factors by a Systems Model. International Journal of Project Management, 24, p. 53-65, 2006.
Freitas, H.; OLliveira, M.; Saccol, A. Z.; Moscarola, J. O método de pesquisa survey. Revista de Administração da USP, RAUSP, 35, 3, 2000.
Gil, A. C. Como elaborar projetos de pesquisa. 5. ed .São Paulo:Atlas, 2010.
Geroy, G. D.; Wrigth, P. C.; Anderson, J. Strategic performance empowerment model. Empowerment in Organizations, 6 (2), p. 57-65, 1998.
Greene, W. H. Econometric analysis. 5. ed. Upper Saddle River, New Jersey: Prentice Hall, 2002.
Hyväri, I. Project Management Effectiveness in Project-Oriented Business Organizations. International Journal of Project Management, 24 (3), p. 216-225, 2006.
Kerzner, H. Strategic Planning for Project Management Using a Project Management Maturity Model. New York: John Wiley & Sons, Inc., 2001.
Kerzner, H. Project Management: A Systems Approach to Planning, Scheduling, and Controlling. 10. ed. Hoboken: John Wiley & Sons, Inc., 2010.
Larson, E. e Gobeli, D. Significance of Project Management Structure on Development Success. IEEE Transactions on Engineering Management, 36 (2), p. 119-125, 1989.
Leidecker, J. K. e Bruno, A. V. Identifying and Using Critical Success Factors. Long Range Planning, 17 (1), p. 23-32, 1984.
Lewis, J. P. Fundamentals of Project Management. 3. ed. New York: Amacom, 2006.
Maddala, G. S. Introduction to Econometrics. 3. ed. Englewood Cliffs, NJ, Prentice Hall, 2001.
Malhotra, N. K. Pesquisa de Marketing: uma orientação aplicada. Tradução Laura Bocco. 4. ed. Porto Alegre: Bookman, 2006.
Marsden, P. V. e Wright, J. D. Handbook of Survey Research. 2. ed. Bingley, UK: Emerald Press, 2010.
Milosevic, D. e Patanakul, P. Standardized project management may increase development project success. International Journal of Project Management, p. 181-192, 2005.
Munns, A. e Bjeirmi, B. The Role of Project Management in Achieving Project Success. International Journal of Project Management, 14 (2), p. 81-87, 1996.
Partington, D. The project management of organizational change. International Journal of Project Management, 14 (1), p. 13-21, 1996.
Pritchard, C. L. The project management communications toolkit. Norwood: Artech House Inc., 2004.
Project management Institute, PMI. PMBOK: Um Guia do Conjunto de Conhecimentos em Gerenciamentos de Projetos: Guia PMBOK. 5. ed. Newtown Square, PA, USA, 2008.
Shenhar, A. J.; Levy, O.; Dvir, D. Mapping the dimensions of project success. The Professional Journal of the Project Management Institute, 28 (2), p. 5-13, 1997.
Vickry, S. K.; Jayaram, J.; Droge, C.; Calantone, R. The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships. Journal of Operations Management, 21, p. 523-539, 2003.
Wynstra, F.; Weele, A. V.; Weggemann, M. Managing Supplier Involvement in Product Development: Three Critical Issues. European Management Journal, 19 (2), p. 157-167, 2001.
Wysocki, R. K.; Mcgary, R. Effective Project Management: Traditional, Adaptive, Extreme. 3. ed. Indianapolis: Wiley Publishing, Inc., 2003.