“Porque eu escolho”: motivos para as mulheres escolherem academias de ginástica boutique
DOI:
https://doi.org/10.5585/podium.v10i1.17616Palavras-chave:
Fitness, Consumidor, Qualidade de serviço, Boutique fitness, MulheresResumo
Objetivos: O objetivo deste estudo é investigar a perspectiva das mulheres sobre academia boutique e explicar suas opiniões através da dimensão da qualidade do serviço e das demandas dessas clientes.
Metodologia/Abordagem: O estudo foi na técnica de pesquisa qualitativa e foi utilizado o padrão fenomenológico. A amostra do estudo consistiu em nove clientes do sexo feminino de uma boutique privada de academias de ginástica selecionadas. Os dados foram coletados por meio de entrevista face a face e o método de análise de conteúdo foi utilizado na análise dos dados.
Principais resultados: Os resultados mostram que as opiniões das participantes do sexo feminino sobre a preferência pelas academias boutique estão vinculadas nos subtemas como Socialização, Mudanças Físicas, Localização e Transporte, Segurança, Orientação para o Cliente, Meio Ambiente e Programa do tema Motivos de Preferência. Em conclusão, os fatores mais significativos que afetam os participantes a participar de academias de ginástica boutique são mudanças físicas, socialização e programa.
Contribuições teórico-metodológicas: O artigo contribui com a literatura relacionada às academias boutique, a respeito dos principais motivos pelos quais as mulheres escolhem uma academia boutique do ponto de vista experiencial.
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