Supply Chain Management e desempenho: proposição de um modelo conceitual

Daniel Bruno Lopes da Silva; Glessia Silva

doi:10.5585/exactaep.v18n3.8612

Autores

Daniel Bruno Lopes da Silva Universidade Federal de Pernambuco
Glessia Silva Universidade Federal de Sergipe

DOI:

https://doi.org/10.5585/exactaep.v18n3.8612

Palavras-chave:

Cadeia de suprimentos, Sistema de medição do desempenho, Modelo de avaliação.

Resumo

A gestão da cadeia de suprimentos é entendida como uma abordagem holística e integradora que considera a colaboração entre todos os membros para a coordenação do fluxo total em uma cadeia de valor. Nesse contexto, a avaliação do desempenho torna-se vital para a gestão da cadeia de suprimentos no mercado global, onde a concorrência entre empresas perde lugar para a concorrência entre cadeias de suprimentos. A avaliação do desempenho é uma ferramenta gerencial indispensável e ajuda a promover uma gestão estratégica e um controle contínuo da consecução dos objetivos. Contudo, a implementação de métricas para avaliação do desempenho é um processo complexo e os sistemas de medição do desempenho, de maneira geral, apresentam limitações importantes. Dessa forma, este ensaio teórico apresenta um modelo de medição do desempenho baseado em ferramentas para contornar as principais limitações encontradas nos modelos tradicionais de avaliação do desempenho de cadeias de suprimentos.

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Biografia do Autor

Daniel Bruno Lopes da Silva, Universidade Federal de Pernambuco

Atualmente está realizando Mestrado Acadêmico no Programa de Pós-Graduação em Engenharia de Produção (PPGEP) da Universidade Federal de Pernambuco (UFPE-Recife) na área de Pesquisa Operacional (Otimização de Processos e Sistemas). Eletrotécnico pelo Instituto Federal de Educação, Ciência e Tecnologia de Alagoas, Campus Palmeira dos Índios, Engenheiro de Produção pela Universidade Federal de Alagoas, Campus do Sertão em Delmiro Gouveia/AL. . Foi integrante do Grupo PET Engenharias (Programa de Educação Tutorial MEC/SESu) e do Programa de Extensão Ações da UFAL Campus do Sertão desde suas criações (2010) até 2014. Desenvolve pesquisas nas áreas de Otimização de Sistemas e Processos com foco em Otimização Combinatória, Proteção de Infraestrutura Crítica, Supply Chain Management (SCM) e Supply Chain Performance Measurement (SCPM). Foi bolsista de intercâmbio do Programa Ciência sem Fronteiras (CAPES/CNPq) nas universidades Morgan State university (Baltimore, MD) e University of Arkansas (Fayetteville, AR).

Glessia Silva, Universidade Federal de Sergipe

Doutoranda em Administração de Empresas pela Fundação Getulio Vargas, na Escola de Administração de Empresas de São Paulo - FGV/EAESP, na linha de pesquisa Gestão de Operações e Competitividade (2015-Atual). Mestra em Administração pela Universidade Federal de Sergipe, na linha de pesquisa Inovação e Tecnologia (2013). Graduada em Administração pela Universidade Federal de Sergipe (2011). Tem interesse de pesquisa em: inovação, inovação aberta, pequenas empresas, empreendedorismo e finanças sociais. Lecionou na Universidade Federal de Sergipe como professora substituta do Departamento de Administração, nas disciplinas de custos, finanças e produção (2013). Lecionou como professora assistente da Universidade Federal de Alagoas, Campus do Sertão, no curso de Engenharia de Produção (2013-2018). Atualmente é professora assistente da Universidade Federal de Sergipe, no Departamento de Administração, na área de finanças (2018-Atual). Atuou em projetos de pesquisa do Fórum de Inovação da FGV/EAESP (2015-2017).

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