Supply Chain Management e desempenho: proposição de um modelo conceitual

Daniel Bruno Lopes da Silva; Glessia Silva

doi:10.5585/exactaep.v18n3.8612

Authors

Daniel Bruno Lopes da Silva Universidade Federal de Pernambuco
Glessia Silva Universidade Federal de Sergipe

DOI:

https://doi.org/10.5585/exactaep.v18n3.8612

Keywords:

Supply chain, Performance measurement system, Evaluation model.

Abstract

Supply chain management is seen as a holistic and integrative approach that considers the colaboration among all of the supply chain members to coordenate the total flow in the supply chain. In this context, the performance evaluation becomes vital for the supply chain management on the global market, where the competition between companies is replaced by the competition between supply chains. The performance evaluation is an indispensable managerial tool and helps to promote an strategic management and a continuos control over the goals achievement. However, the implementation of metrics for performance evaluation is a complex process and the performance measurement systems generally present important limitations. Thus, this theoretical essay a performance measurement system based on tools to work around the main limitations found on the principal performance measurement systems.

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Author Biographies

Daniel Bruno Lopes da Silva, Universidade Federal de Pernambuco

Atualmente está realizando Mestrado Acadêmico no Programa de Pós-Graduação em Engenharia de Produção (PPGEP) da Universidade Federal de Pernambuco (UFPE-Recife) na área de Pesquisa Operacional (Otimização de Processos e Sistemas). Eletrotécnico pelo Instituto Federal de Educação, Ciência e Tecnologia de Alagoas, Campus Palmeira dos Índios, Engenheiro de Produção pela Universidade Federal de Alagoas, Campus do Sertão em Delmiro Gouveia/AL. . Foi integrante do Grupo PET Engenharias (Programa de Educação Tutorial MEC/SESu) e do Programa de Extensão Ações da UFAL Campus do Sertão desde suas criações (2010) até 2014. Desenvolve pesquisas nas áreas de Otimização de Sistemas e Processos com foco em Otimização Combinatória, Proteção de Infraestrutura Crítica, Supply Chain Management (SCM) e Supply Chain Performance Measurement (SCPM). Foi bolsista de intercâmbio do Programa Ciência sem Fronteiras (CAPES/CNPq) nas universidades Morgan State university (Baltimore, MD) e University of Arkansas (Fayetteville, AR).

Glessia Silva, Universidade Federal de Sergipe

Doutoranda em Administração de Empresas pela Fundação Getulio Vargas, na Escola de Administração de Empresas de São Paulo - FGV/EAESP, na linha de pesquisa Gestão de Operações e Competitividade (2015-Atual). Mestra em Administração pela Universidade Federal de Sergipe, na linha de pesquisa Inovação e Tecnologia (2013). Graduada em Administração pela Universidade Federal de Sergipe (2011). Tem interesse de pesquisa em: inovação, inovação aberta, pequenas empresas, empreendedorismo e finanças sociais. Lecionou na Universidade Federal de Sergipe como professora substituta do Departamento de Administração, nas disciplinas de custos, finanças e produção (2013). Lecionou como professora assistente da Universidade Federal de Alagoas, Campus do Sertão, no curso de Engenharia de Produção (2013-2018). Atualmente é professora assistente da Universidade Federal de Sergipe, no Departamento de Administração, na área de finanças (2018-Atual). Atuou em projetos de pesquisa do Fórum de Inovação da FGV/EAESP (2015-2017).

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