A influência da dimensão política no processo de Sales and Operations Planning (S&OP)

Glauco Gomes

doi:10.5585/exactaep.v18n4.8736

Autores

Glauco Gomes CEPEAD - UFMG https://orcid.org/0000-0002-9825-9592

DOI:

https://doi.org/10.5585/exactaep.v18n4.8736

Palavras-chave:

Dimensão política, Sales and Operations Planning, Formação de coalizões, Mecanismos de controle, Poder nas organizações.

Resumo

O artigo teve por objetivo identificar e analisar a influência da dimensão política do processo decisório no contexto do planejamento de vendas e operações (S&OP). Para tanto, tomando como base teórica a visão relacional e os efeitos do poder nas organizações, aspectos como a formação de coalizões e uso de mecanismos de controle foram ressaltados. Realizou-se um estudo de caso em duas empresas do setor de alimentos cuja coleta de dados se deu a partir de entrevistas semiestruturadas, observação in loco e análise documental. Os dados foram analisados via análise de conteúdo com categorias advindas da literatura e dos relatos dos entrevistados. Apesar das evidências de coalizões com diferentes relações de poder e mecanismos de controle, os resultados mostraram em ambos os casos, a estratégia empresarial como elemento de suporte e legitimação à formação destes grupos e a forte influência das relações interpessoais no acesso aos decisores estratégicos.

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Biografia do Autor

Glauco Gomes, CEPEAD - UFMG

Master of sciences

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