Perspectiva gerencial sobre o compartilhamento do conhecimento operário em empresas automotivas

Stefano Petrini de Oliveira; Jorge Muniz Jr.; Silvio Popadiuk

doi:10.5585/exactaep.2021.17741

Authors

Stefano Petrini de Oliveira Universidade Estadual Paulista "Júlio de Mesquita Filho" http://orcid.org/0000-0002-9057-239X
Jorge Muniz Jr. Universidade Estadual Paulista "Júlio de Mesquita Filho" https://orcid.org/0000-0003-3496-0256
Silvio Popadiuk Universidade Presbiteriana Mackenzie https://orcid.org/0000-0003-1089-4928

DOI:

https://doi.org/10.5585/exactaep.2021.17741

Keywords:

Knowledge Sharing, Factors, Blue-collar workers, Evaluation, AHP.

Abstract

In the quest to improve the knowledge sharing among blue-collar workers in companies from a representative sector in the Brazilian economy, this research identified and evaluated factors related to production management, work management and knowledge management in companies from the automotive sector. The data collected were obtained by an in-person questionnaire applied with production managers from three companies (an automaker, an auto parts manufacturer and an engine manufacturer) in order to assess the importance of the studied factors from the managerial perspective. The responses were evaluated using the Analytic Hierarchy Process - Incomplete Pairwise Comparison method, which made it possible to highlight the greater importance of technical-systemic conversation among blue-collar workers, the role of work instruction and training in knowledge sharing processes. The research contributes to the qualification and learning of new workers, in addition to the favorable context investigation for the creation and sharing of knowledge on the “shop floor”.

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Author Biographies

Stefano Petrini de Oliveira, Universidade Estadual Paulista "Júlio de Mesquita Filho"

Possui graduação em Engenharia Elétrica pela Universidade Estadual Paulista Júlio Mesquita Filho (UNESP) concluída em 2013, mestrado e doutorado em Engenharia Mecânica, ambos com ênfase em Engenharia da Produção nas áreas de gestão e otimização pela Universidade Estadual Paulista Júlio Mesquita Filho (UNESP) concluídos em 2016 e 2020, respectivamente. Tem experiência na área de Engenharia da Produção, atuando principalmente nos seguintes temas: Pesquisa Operacional, Simulação, Estatística, Métodos de Auxílio à Tomada de Decisão e Gestão da Produção.

Jorge Muniz Jr., Universidade Estadual Paulista "Júlio de Mesquita Filho"

Associate Professor and Head of the Executive Master in Production Engineering at Universidade Estadual Paulista (UNESP), Sao Paulo, Brazil, and Associate Editor of Production Journal. He was Brazilian Visiting fellow at the Birmingham Business School (2017) and is developing research on Social Systems for Future Manufacturing (Industry 4.0). He has a doctorate in Operation Management from Unesp (2007) awarded by the Brazilian Association of Industrial Engineering (ABEPRO, 2008) related automotive worker knowledge sharing, and an M.Sc. with Honor in Operation Management from the Universidade de Sao Paulo (USP, 1995) related Simultaneous Engineering at Embraer. Before joining Unesp he worked as a executive at Ford Motor Company in Brazil, being responsible for the merge of Lean Manufacturing and Quality System.

Silvio Popadiuk, Universidade Presbiteriana Mackenzie

Bolsa Produtividade Modalidade PQ2 entre 2009-2015 e entre 2017- 2020 Pós-Doutorado na Universidade de Toronto, na Faculty of Information Studies, Canadá (2004). Doutorado (1996) e Mestrado (1992) em Administração de Empresas pela FEA-USP Bacharel em Estatística pelo Instituto de Matemática e Estatística da USP - (IME-USP - 1978) Professor adjunto da Universidade Presbiteriana Mackenzie desde 1993. Componente do programa de Pós Graduação e Administração de Empresas desde 1999. Lidera grupo do CNPq que estuda temas relacionados com a competitividade das empresas, gestão do conhecimento, exploration, exploitation, ambidestria organizacional, inovação, transferência e absorção do conhecimento, rotinas, RBV e dynamic capabilities. Avaliador de periódicos e líder de tema do EnANPAD e EnADI em 2013 e 2014. EnANPAD e ESO (2020/21). Publicações em periódicos nacionais e internacionais. Coordenador substituto do Programa de Pós Graduação em Administração de Empresas da UP Mackenzie entre fevereiro de 2014 a março de 2018. Editor chefe da Revista de Administração Mackenzie - RAM - Qualis CAPES B1, entre junho de 2014 e dezembro de 2018 Coordenador do projeto MINTER entre o PPGA/Mackenzie e a UDC de Foz de Iguaçu entre abril de 2014 até dezembro de 2017.

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