Capacidades Dinâmicas de Aprendizagem nas Organizações de Saúde – estudo qualitativo

Ruben Loureiro, João J. M. Ferreira, Jorge Manuel Marques Simões


As Capacidades Dinâmicas de Aprendizagem (CDA) assumem-se como principal gerador de vantagem competitiva influenciando a dinâmica das organizações. O principal objetivo do trabalho é compreender, com base nos gestores logísticos das organizações de saúde, de que forma as CDA acrescentam eficiência às organizações de saúde, procurando a melhoria organizacional. Foi escolhida uma abordagem qualitativa, com recurso à entrevista e análise documental, baseada em quatro estudos de organizações de saúde do setor público e privado. Os resultados sugerem que nas diferentes organizações (publico, social, privado) as CDA acrescentam eficiência às organizações de saúde de forma muito dispare. As organizações do setor público não procuram melhoria organizacional através das CDA contrariamente às organizações do setor privado. O estudo pretende compreender de que forma as CDA acrescentam eficiência às organizações de saúde. Os resultados contribuem para a literatura atual sobre o tema, assim como um contributo prático às organizações de saúde. 


Capacidades Dinâmicas de Aprendizagem; Capacidades Dinâmicas; Organizações de Saúde; Investigação qualitativa

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