O desenvolvimento da capacidade absortiva de conhecimento a partir da incerteza ambiental

Carlos Ricardo Rossetto; Carlos Eduardo Carvalho; Gustavo Behling; Fernando Cesar Lenzi

doi:10.5585/riae.v20i1.17393

Authors

Carlos Ricardo Rossetto Universidade do Vale do Itajaí - UNIVALI, Santa Catarina http://orcid.org/0000-0002-0718-4362
Carlos Eduardo Carvalho Universidade do Oeste de Santa Catarina - UNOESC https://orcid.org/0000-0002-7157-0743
Gustavo Behling Universidade do Vale do Itajaí - UNIVALI, Santa Catarina http://orcid.org/0000-0003-1500-1658
Fernando Cesar Lenzi Universidade do Vale do Itajaí - UNIVALI, Santa Catarina http://orcid.org/0000-0001-8558-0793

DOI:

https://doi.org/10.5585/riae.v20i1.17393

Keywords:

Absorptive capacity, Environmental uncertainty, Furniture sector, Knowledge, Routines.

Abstract

Objective: Understand the process of knowledge absorption (ACAP) from the dimensions of PACAP and RACAP in a large company in the furniture sector.

Methodology / approach: This research used a qualitative, descriptive approach through a single case study. Data were collected in documents and through semi-structured interviews. The analysis was developed using the content analysis technique with the support of Atlas / TI software.

Originality / Relevance: In the extant literature on absorptive capacity, few studies understand the influence of the external environment subject to environmental uncertainty for constructing organizational routines of PACAP and RACAP.

Main results: The company Rudnick developed routines to monitor and acquire information from the external environment, combining previous knowledge and experiences to assimilate it internally and competence to transform learning by disseminating with existing knowledge from employees, social integration mechanisms, organizational memory, and inter and intra-organizational interaction.

Theoretical /managerial contributions: This research contributed to the study of absorptive capacity under a multidimensional nature, from environmental uncertainties, and added a qualitative, longitudinal approach to identify the different knowledge absorption routines in PACAP and RACAP.

Social contributions for management: In the empirical field, the results will contribute to managers` understanding of the importance of developing routines to absorb knowledge and survive in an environment of uncertainty. It will also help managers reflect on what and how to implement their companies' practices to increase competitiveness. As for social contributions, it strengthens scientific research and optimizes industrial sectors' technological capabilities, particularly in developing countries.

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Author Biographies

Carlos Ricardo Rossetto, Universidade do Vale do Itajaí - UNIVALI, Santa Catarina

Doutorado em Engenharia de Produção pela Universidade Federal de Santa Catarina em 1998. Atualmente é professor visitante Universidade Nacional de San Aguntin (UNSA) e professor titular da Universidade do Vale do Itajaí. Coordenador do Programa de Pós-Graduação em Administração e Turismo onde estão inseridos os cursos de Mestrado em Administração e Doutorado em Administração e Turismo ministrando as disciplinas de Análise Macro-Organizacional e Planejamento e Estratégia.

Carlos Eduardo Carvalho, Universidade do Oeste de Santa Catarina - UNOESC

Mestre em Administração pela Universidade do Vale do Itajaí

Gustavo Behling, Universidade do Vale do Itajaí - UNIVALI, Santa Catarina

Doutor

Professor do Programa de Pós-graduação em Administração da Universidade do Vale do Itajaí

Fernando Cesar Lenzi, Universidade do Vale do Itajaí - UNIVALI, Santa Catarina

Doutor

Professor do Programa de Pós-graduação em Administração da Universidade do Vale do Itajaí

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