Análise da relação entre Tecnologia da Informação, Práticas de Lean Manufacturing e Desempenho Operacional

Nelson Testa; Claudia Aparecida de Mattos; Dario Alliprandini

doi:10.5585/exactaep.v17n4.8631

Authors

Nelson Testa
Claudia Aparecida de Mattos
Dario Alliprandini

DOI:

https://doi.org/10.5585/exactaep.v17n4.8631

Keywords:

Lean manufacturing, Information technology, Operational performance

Abstract

The main objective of this study was to examine how companies are applying the lean manufacturing (LM) practices combined with the features of Information Technology (IT), the interaction between IT and LM and the results obtained in terms of operational performance. The application of IT and the principles of lean manufacturing have been seen by some authors as mutually exclusive, but there are other studies indicating that both approaches are increasingly interdependent. Thus, there is a need for complementary studies analyzing this interrelation of IT resources and Lean practices. This research was developed with a qualitative approach applied through the multicase method. The study contributes to theory by providing an indication of which IT properties bring significant effects for implementing Lean practices; the study also offers several recommendations to managers for lean deployment in their organizations.

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