Análise da relação entre Tecnologia da Informação, Práticas de Lean Manufacturing e Desempenho Operacional
DOI:
https://doi.org/10.5585/exactaep.v17n4.8631Palavras-chave:
Manufatura enxuta, Tecnologia da informação, Desempenho operacionalResumo
O principal objetivo deste estudo foi examinar como as empresas estão aplicando as práticas de manufatura enxuta (LM) combinadas com as características da Tecnologia da Informação (TI), a interação entre TI e LM e os resultados obtidos em termos de desempenho operacional. A aplicação da TI e os princípios da manufatura enxuta foram vistos por alguns autores como mutuamente exclusivos, mas há outros estudos indicando que ambas as abordagens são cada vez mais interdependentes. Assim, há necessidade de estudos complementares analisando essa inter-relação de recursos de TI e práticas Lean. Esta pesquisa foi desenvolvida com uma abordagem qualitativa aplicada através do método multicaso. O estudo contribui para a teoria, fornecendo uma indicação de quais propriedades de TI trazem efeitos significativos para a implementação de práticas Lean; O estudo também oferece várias recomendações para gerentes de implantação enxuta em suas organizações.
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