Lessons Learned Based on Project Change and its Impacts on Organizational Learning: Survey with Project Managers

Authors

  • Guilherme Pereira Lima Universidade FUMEC e Fundação Dom Cabral
  • Ronaldo Darwich Camilo Universidade FUMEC
  • Rodrigo Baroni Carvalho PPGA-PUCMinas

DOI:

https://doi.org/10.5585/gep.v9i3.10942

Keywords:

Organizational Learning in Projects. Project Management. Knowledge Management. Project´s Change-based Lessons Learned. Change in Projects.

Abstract

Project changes are common and can be perceived as beneficial and valuable lesson sources, or as detrimental and problematic. With the objective of evaluating the extent to which projects´ change-based lessons learned are used on the organizational learning process, quantitative methods such as bibliometric mapping, survey application, and structural equation modeling were used. The quantitative survey counted on 139 respondents from 11 countries who collaborated to elaborate a set of recommendations that have statistically potential to positively influence the organizational learning. It was verified that the use of the lessons learned in organizational learning is incipient. Additionally, it was found that the tools “change request" and "change management" have positive impacts on the generation of lessons learned, as well as on the recording of new knowledge and practices, but that "change management" influences timidly organizational learning. We highlight the challenge of institutionalizing new roles for the "change request" as a tool for problem-solving and knowledge generation.

Author Biographies

Guilherme Pereira Lima, Universidade FUMEC e Fundação Dom Cabral

Possui mestrado em Sistema de Informação e Gestão do Conhecimento pela Universidade FUMEC (2017), graduação em Engenharia Civil pela Universidade Federal de Juiz de Fora (1986) e certificado em Gerenciamento de Projetos (PMP) pelo Project Management Institute (PMI) -USA (2003). Foi Professor Convidado do MBA em Gerenciamento de Projetos da FGV - Fundação Getúlio Vargas entre 2007 e 2010 onde lecionou 9 disciplinas. Tem experiência nas indústrias de Óleo & Gás, Mineração, Telecomunicações e Construção Civil. Possui experiência internacional, tendo exercido atividades na Argentina, Equador, Estados Unidos, Canadá, África do Sul e Austrália. Autor e coautor de 4 livros.

Ronaldo Darwich Camilo, Universidade FUMEC

Doutor em Engenharia Metalúrgica e de Minas pela Universidade Federal de Minas Gerais (2002). Graduado em Engenharia Metalúrgica pela Universidade Federal de Minas Gerais (1975), Mestre em Engenharia Metalúrgica e de Minas pela Universidade Federal de Minas Gerais (1983). Membro ativo da Academia Brasileira da Qualidade - ABQ, ingresso em 2017. Certificação Profissional em Analista III pela Fundação Nacional da Qualidade - FNQ. Professor do programa de strito sensu em Sistemas da Informação e Gestão do Conhecimento da Universidade FUMEC 2014. Membro do Comitê dos Critérios de Excelência da FNQ de 2006 a 2013. Membro Senior da ASQ. Professor do Centro Federal de Educação Tecnológica de Minas Gerais de 1983 a 2011. Foi Diretor de ensino do CEFET MG. Membro do Conselho curador da UTRAMIG 2008 a 2014. Membro do Conselho do SENAC MG de 2007 a 2011. Membro do Conselho técnico do Instituto Qualidade Minas 1998 a 2017. Juiz de 2009 a 2013 do Prêmio SEBRAE MPE MG. Atuação como executivo em indústrias, serviços e orgãos públicos. Mentor em Excelência da Gestão, Gestão Estratégica, Gestão de Processos e da Qualidade. Como consultor orienta o desenvolvimento empresarial e sistemas de gestão da qualidade com orientação em Gestão para Resultados. Tem atuado com avaliação da Excelência em Gestão em ciclos do Prêmio Nacional da Qualidade até 2016 e Melhores em Gestão em 2017. Coordenador de 44 turmas entre 1993 e 2014, de cursos de pós-graduação em Gestão e Tecnologia da Qualidade e Excelência da Gestão pelo CEFET MG e FPL e turmas de Gestão Estratégica da Qualidade EaD pela FUMEC Virtual, entre 2014 e 2017. Professor de Planejamento e Gestão Estratégica, Gestão da Qualidade, Gestão de Processos, Sistemas de gestão na graduação e pós-graduação lato sensu desde 1989. Atuou como executivo, Gerente de Controle da Qualidade e Administração da Qualidade durante 17 anos na área de Engenharia de Materiais e Metalurgia, forjaria pesada, fundição de aço, ferro e alumínio, com ênfase em dinâmicas de sistemas fora do equilíbrio, tratamento térmico de aços, projeto e gestão de produtos, processos e sistemas industriais mínero-metalúrgicos.

Rodrigo Baroni Carvalho, PPGA-PUCMinas

Doutor em Ciência da Informação (UFMG / University of Toronto)

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Published

2018-12-28

How to Cite

Lima, G. P., Camilo, R. D., & Carvalho, R. B. (2018). Lessons Learned Based on Project Change and its Impacts on Organizational Learning: Survey with Project Managers. Revista De Gestão E Projetos, 9(3). https://doi.org/10.5585/gep.v9i3.10942

Issue

Vol. 9 No. 3 (2018): setembro-dezembro

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