Processos de aprendizagem em equipe de projeto que utiliza metodologia ágil

Eduarda Vieira Floriani; Andrea Valéria Steil

doi:10.5585/gep.v12i1.18750

Authors

Eduarda Vieira Floriani Universidade Federal de Santa Catarina https://orcid.org/0000-0002-5175-7404
Andrea Valéria Steil Universidade Federal de Santa Catarina https://orcid.org/0000-0001-7853-6532

DOI:

https://doi.org/10.5585/gep.v12i1.18750

Keywords:

Team learning, Project teams, Agile methodology, Information Technology, Learning process, Agile.

Abstract

Abstract

Information Technology (IT) organizations that use agile methodology depend on the learning processes of their project teams, since they are the ones that facilitate the effective development of the organization's products and services. Understanding how the learning process of project teams using agile methodology in a real context occurs can help in the development of procedures to increase the project success rate. This article aims to describe how the learning process of a project team of a large IT organization in southern Brazil occurs that uses the agile methodology in the execution of its projects. The theoretical perspective used was team processes, which considers learning as the iterative process of reflection-action behaviors among team members during the performance of their work. A case study was prepared based on the systematic observation of team meetings, which were analyzed through thematic analysis. Of the 1027 sections of speech categorized as learning behaviors during meetings, 64% refer to reflection behaviors and 36% to action behaviors. The results analysis indicates that reflection behaviors promote action behaviors and that the interface between learning behaviors is continuous. Reinforcing certain behaviors helps team members to understand what is expected and which decisions are most appropriate. It is concluded that the agile methodology helps in the composition of a learning environment and, finally, a proposal for future research on the investigated theme is presented.

Author Biographies

Eduarda Vieira Floriani, Universidade Federal de Santa Catarina

Mestre em Engenharia e Gestão do Conhecimento (2020) e graduada em Psicologia (2017) pela Universidade Federal de Santa Catarina (UFSC). Possui experiência profissional na área de Recrutamento e Seleção, Treinamento e Desenvolvimento, e Avaliação de Desempenho. Nas pesquisas científicas, tem interesse pelas temáticas: Retenção de Pessoas, Treinamento e Desenvolvimento, e Aprendizagem Organizacional. Participou do Grupo Interdisciplinar de Estudos em Conhecimento, Aprendizagem e Memória Organizacional (KLOM) e do Laboratório de Aprendizagem, Conhecimento e Gestão em Organizações e Trabalho (LABPOT).

Andrea Valéria Steil, Universidade Federal de Santa Catarina

Andrea Steil é chefe do Departamento de Psicologia da Universidade Federal de Santa Catarina (UFSC), onde coordena o Grupo Interdisciplinar de Estudos em Conhecimento, Aprendizagem e Memória Organizacional (KLOM) e o Laboratório de Aprendizagem, Conhecimento e Gestão em Organizações e Trabalho (LABPOT). Atua como professora no curso de Psicologia da UFSC e nos Programas de Pós-Graduação em Engenharia e Gestão do Conhecimento e de Psicologia, na mesma universidade. Realiza projetos de pesquisa e atividades de extensão nas áreas de intenções comportamentais em organizações e trabalho, retenção de talentos, desenvolvimento de habilidades sociais, modelos mentais, aprendizagem de equipes e aprendizagem organizacional. Antes de ingressar na área acadêmica e científica, atuou por 10 anos em organizações com e sem fins lucrativos em cargos técnicos, gerenciais e diretivos.

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