Competências coletivas nos projetos da área de tecnologia da informação: uma revisão sistemática da literatura

Iasmim Cruz Ribeiro; José Braz de Araujo

doi:10.5585/gep.v14i1.22933

Authors

Iasmim Cruz Ribeiro Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP https://orcid.org/0000-0001-8224-1657
José Braz de Araujo Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP https://orcid.org/0000-0002-4122-4997

DOI:

https://doi.org/10.5585/gep.v14i1.22933

Keywords:

Collective competence, Relational competence, Collective effectiveness, Information technology projects, Systematic literature review

Abstract

Considering that information technology projects fail due to lack of collective competences, it’s considered that the company's results depend on the activities of the teams distributed between the strategic and operational levels. Just as the creation of collective business goals is a condition for improving the company's market results and profitability, a more comprehensive recognition of the current state of competences at the team level. This systematic literature review aimed to identify the characteristics of collective competences in projects in the area of information technology to analyze trends on the subject, as well as key elements and gaps to support future research. Studies were analyzed in the Scopus Database, published between 2009 and 2022, resulting in a corpus of 72 studies. The results of this theoretical study showed a depth in the concept of collective competences represented into 58 characteristics, distributed among 06 identified categories: individual competences, teams, people management, strategic vision, organization and technology. To understand the state of the art and contribute to the discussion, a general review of the main subjects of the productions listed in a timeline is presented. This work contributes to the academic community by identifying and categorization of collective competences in projects in the area of information technology, assists the human resources and information technology management areas of organizations in identifying, applying and monitoring collective competences for delivering projects more efficient.

Author Biographies

Iasmim Cruz Ribeiro, Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP

Mestre em Administração pela Universidade Nove de Julho.

Bacharel em Engenharia de Software pela Universidade Federal de Goiás.

José Braz de Araujo, Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP

Doutor em Administração pela Universidade Nove de Julho (2013). Mestre em Administração pela Universidade Nove de Julho (2003). Especialista em Sistemas Operacionais e Inteligência Artificial pela Universidade Presbiteriana Mackenzie (1992). Graduado em Administração pela Universidade Presbiteriana Mackenzie (1989). Atualmente é professor do Instituto Federal de Educação, Ciência e Tecnologia de São Paulo.

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