Identification of virtual team management challenges in innovation projects

a systematic literature review

Authors

DOI:

https://doi.org/10.5585/gep.v15i2.26102

Keywords:

innovation, Projects, Technology, Virtual Teams, Project management, Team management

Abstract

Innovation is one way to maintain companies' competitiveness, being carried out through technological projects, which require different profiles of team members that may not be available in the region, requiring the creation of virtual teams. The present study identifies what has been researched on the management characteristics and behavior of local and global virtual team members. This systematic literature review includes 48 articles from 2013 to 2023 published in the Scopus database, identifying nine themes, the main ones being new forms of coordination and collaboration between members and the work environment. The main journals that have published these themes and the main methodologies used were presented. The contributions to the field of project management are the aspects of technological innovation projects to be deepened and the presentation of 22 research questions to guide the evolution of the academic field.

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Author Biographies

Irapuan Glória Júnior, Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)

Possui graduação em Análise de Sistemas (USF), pós-graduação em Consultoria em Internet (FASP), MBA em Administração em Marketing (UniSantanna), mestre em Administração em Gestão de Projetos (UniNove), doutor e pós-doutor em Engenharia da Produção (UNIP).

No ambiente acadêmico é professor de pós-graduação no SENAC (MBA em Gestão de Projetos) e na UNIP (MBA em Segurança da Informação) e de graduação na Faculdade de Tecnologia (FATEC) e na Universidade Paulista (UNIP). Atua como Coordenador do Curso de Segurança da Informação na Fatec Santana de Parnaíba.

É palestrante de novos métodos para o desenvolvimento de sistemas comerciais e Jogos Digitais com o uso da abordagem Canvas, Indústria 4.0 e Scrum.

Publicou artigos científicos em diversas revistas nacionais e internacionais. Possui experiência em gestão de projetos, atuando principalmente nos seguintes temas: gestão de projetos de TI, quarta revolução industrial, riscos em projetos de TI, integração de sistemas e stakeholders. Atua como gerente de projetos na NEW DESIGN Tecnologia e Informação em projetos relacionados a TI.

A vertente técnica inclui experiência em linguagens orientadas a objetos, banco de dados, análise e projeto de sistemas, engenharia de software e metodologias de desenvolvimento ágil para fábricas de software.

Prestou serviços como analista sênior nas empresas BCN (BRADESCO), Boehringer Ingelheim Pharma, Carrefour e TV Cidade (NET). Coordenou equipes de trabalho na VIVO (antes TELEFÔNICA), na Chiptek e na NEW DESIGN. Possui mais de 25 anos de experiência.

Marcirio Silveira Chaves, Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)

Marcirio Silveira Chaves é doutor em Informática pela Universidade de Lisboa, mestre em Ciência da Computação pela Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS) e graduado em Informática - Análise de Sistemas pela Universidade do Vale do Rio dos Sinos (UNISINOS). Durante o mestrado passou dois meses trabalhando no Laboratorio de Bases de Datos da Universidade da Coruña na Galícia. Realizou seu doutorado na Linguateca e na unidade de pesquisa LaSIGE, equipe XLDB. Em 2012, foi Professor Visitante na Universidade de Barcelona, onde ministrou um workshop intitulado "A Fine-Grained Analysis of User-Generated Content to Support Decision Making" no âmbito do Programa Erasmus de mobilidade de docentes para missões de ensino. Foi coordenador do curso de Sistemas e Tecnologias da Informação, pesquisador no Instituto de Investigação Científica e Tecnológica da Universidade Atlântica e Professor Auxiliar na mesma universidade até janeiro de 2013. Foi docente nos cursos de Mestrado em Gestão, e em Gestão de Tecnologias e Sistemas de Informação. Em 2013, participou do programa intensivo de verão intitulado "Advanced Topics of Managing Technology-Driven Projects" na Bentley University, em Massachusetts, nos Estados Unidos. Em 2014 realizou um curso de curta duração intitulado "Doing (and Succeeding with) Grounded Theory in Information" na Tel Aviv University, em Israel. Entre 2017 e 2019 foi coordenador na PUCRS do projeto INCOBRA - Increasing International Science, Technology and Innovation Cooperation Between Brazil and the European Union, financiado pelo programa Horizon 2020. Atualmente é Professor Adjunto do Programa de Pós-Graduação em Administração - PPGAd na Escola de Negócios da PUCRS, onde atua na linha de Estratégia, Organizaçõe e Sociedade. É líder do grupo de pesquisa Managing Projects and Information Technology - MProTech - http://mprotech.wikidot.com. Também tem publicado artigos nas áreas de Sistemas de Informação e Gestão da Informação e do Conhecimento. É membro da Association for Information Systems (AIS). É membro do conselho editorial do Iberoamerican Journal of Project Management e revisor de artigos para revistas e eventos científicos, incluindo: Academy of Management Meeting - AMM, European Conference on Information Systems - ECIS, Americas Conference on Information Systems - AMCIS e International Research Workshop on Information Technology Project Management - IRWITPM. Possui mais de 130 comunicações científicas publicadas e tem colaborado com mais de 80 autores, o que gerou mais de 1600 citações aos seus trabalhos. O impacto de suas publicações pode ser medido pelo seu índice h=21 (Google Scholar) e h=10 (Scopus). Outras informações estão em seu site pessoal - http://mchaves.wikidot.com

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Published

2024-07-11

How to Cite

Glória Júnior, I., & Chaves, M. S. (2024). Identification of virtual team management challenges in innovation projects: a systematic literature review. Revista De Gestão E Projetos, 15(2), 402–429. https://doi.org/10.5585/gep.v15i2.26102