Governança de Tecnologia da Informação: Uma Análise do Nível de Maturidade em Empresas Atuantes no Brasil

Andréa de Paiva Gonçalves; Marcos Antonio Gaspar; Marcos Vinícius Cardoso

doi:10.5585/gep.v7i1.374

Authors

Andréa de Paiva Gonçalves FIAP
Marcos Antonio Gaspar Universidade Nove de Julho
Marcos Vinícius Cardoso Universidade Nove de Julho

DOI:

https://doi.org/10.5585/gep.v7i1.374

Keywords:

Information Technology, Information Technology Governance, Information Technology Maturity Level.

Abstract

The information technology (IT) has been increasingly used to provide support to the control of the business, particularly in the complex current business environment, in which corporate governance has been increasingly required by society to the organizations. According to this context, the information systems areas of the companies also have developed actions focused on IT governance. This study aims to measure the level of maturity of IT governance in companies operating in Brazil. In order to achieve this goal, this descriptive qualitative research covered 107 large companies that operate in the country. The data were collected through a questionnaire of auto fulfillment, that was analyzed by statistical techniques. The main results show a high level of maturity of IT governance in the analyzed companies, which provides evidence that the IT governance had its development matured in analyzed companies. In addition, the prospected companies declared that their business are dependent of IT on some level and, moreover, that the higher levels of dependence were declared by the companies in which the IT governance maturity level was higher.

Author Biographies

Andréa de Paiva Gonçalves, FIAP

Doutora em Administração pela USP

Marcos Antonio Gaspar, Universidade Nove de Julho

Doutor em Administração pela USP, docente permanente do Programa de Pós-graduação em Informática e Gestão do Conhecimento

Marcos Vinícius Cardoso, Universidade Nove de Julho

Doutor em Administração pela USP, docente permanente do Programa de Pós-graduação em Informática e Gestão do Conhecimento

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