Walking on a Tightrope? Analysing Emotional Fragilities as a Competitive Advantage in Cirque Du Soleil’s Creation of Value<br>http://dx.doi.org/10.5585/riae.v9i3.1696
DOI:
https://doi.org/10.5585/ijsm.v9i3.1696Keywords:
Strategy, Competitive advantage, Emotion, Cirque du Soleil.Abstract
An emotional relationship between business and consumers can create positive aspects. However, complexity of emotional processes can become a challenge concerning the long-term growth of companies pursuing to implement such a strategy. Therefore, this study aspires to evidence possible fragilities of organizational strategies, which create value through emotional aspects. Consequently, we conducted a case study of the Canadian company Cirque du Soleil, with data collection consisting of: an interview with the firm’s head publicist; in addition to interviews undertaken by secondary data; three months spent amongst one of the company’s shows; and by secondary data from both the electronic and press media. Data analysis and interpretation were established by using the content analysis technique. It was acknowledged that despite the rapid growth and success of the company, there are still certain challenges relating to the continued growth associated with the consolidation of emotional relationships.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2010 Iberoamerican Journal of Strategic Management
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
The author (s) authorize the publication of the manuscript in the journal;
The author (s) guarantee that the contribution is original and unpublished and that it is not being evaluated in another journal (s);
The journal is not responsible for the opinions, ideas and concepts emitted in the texts, as they are the sole responsibility of its author (s);
Editors reserve the right to make textual adjustments and adapt to the publication's rules.
Authors retain the copyright and grant the journal the right to first publication, with the work simultaneously licensed under the Creative Commons Attribution License - 4.0 (CC BY-NC-SA 4.0) that allows the sharing of the work with acknowledgment of authorship and initial publication in this magazine.
Authors are authorized to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (eg, publishing in institutional repository or as a book chapter), with acknowledgment of authorship and initial publication in this journal.
Authors are allowed and encouraged to publish and distribute their work online (eg in institutional repositories or on their personal page) at any point before or during the editorial process, as this can generate productive changes, as well as increase impact and citation of the published work (see “The Effect of Open Access” at http://opcit.eprints.org/oacitation-biblio.html).
Authors can use ORCID for identification. An ORCID identifier is unique to an individual and acts as a persistent digital identifier to ensure that authors (particularly those with relatively common names) can be distinguished and their work appropriately assigned.