Balanced Scorecard in the practice of management at an academic laboratory

Authors

  • Miriam Magdala Pinto Universidade Federal do Espírito Santo
  • Bruno Mannato Angius Universidade Federal do Espírito Santo

DOI:

https://doi.org/10.5585/ijsm.v14i1.2094

Keywords:

aprendizado organizacional, gestão estratégica, organização sem fins lucrativos

Abstract

The Balanced Scorecard (BSC), when it reaches its maximum potential, is a strategic management system mainly usedby companies. However, with some adjustments, it can be used by Non-profit Organizations (NPO). Its use, in this case,needs to be further investigated. The article reports the experience and lessons learned from using BSC in an academiclab for sixteen months. The process included initial planning, three rounds of performance measurement and a finalplanning review. Entrepreneurial BSC, with some adjustments, was adequate for strengthening laboratory’s identity,for performance measurement and results reporting, although not reaching, during the experiment period, the maturityof a strategic management system.

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Author Biographies

Miriam Magdala Pinto, Universidade Federal do Espírito Santo

Departamento de Engenharia de Produção

Bruno Mannato Angius, Universidade Federal do Espírito Santo

Departamento de Engenharia de Produção

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Published

01.03.2015

How to Cite

Pinto, M. M., & Angius, B. M. (2015). Balanced Scorecard in the practice of management at an academic laboratory. Revista Ibero-Americana De Estratégia, 14(1), 127–138. https://doi.org/10.5585/ijsm.v14i1.2094

Issue

Vol. 14 No. 1 (2015): January/March

Section

Technical Articles

License

Copyright (c) 2015 Iberoamerican Journal of Strategic Management

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