USE OF THE PRISMA INSTRUMENT AND DATA ANALYSIS TO SUPPORT THE SURVEY AND CATEGORIZATION OF OH&S KPIS
DOI:
https://doi.org/10.5585/exactaep.2021.18027Keywords:
occupational health and safety, performance indicators, decision-makingAbstract
This article aims to raise a set of Occupational Health and Safety KPIs to assist in the decision-making process in the area. The methodology used was composed of a systematic literature review, in order to list the performance indicators most frequently cited in the literature and classify them as proactive and reactive. Then, a field research was carried out with professionals in the field when, through a questionnaire, these specialists classified the relevance of the KPIs listed by the literature, according to their perception, through a Likert scale. The results obtained in the literature review concluded the existence of 120 performance indicators. After analyzing the frequency of citations of these KPIs by the literature, their union with other indicators considered mandatory and the perception of OH&S professionals regarding their relevance, a set of 24 KPIs qualified to compose the proposed set was identified.
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