Application of quality management for the improvement of efficient and longterm productivity at a recycling company

Authors

  • Diego Camilo Ferreira Sousa Universidade Federal de Permanbuco
  • Calline Neves de Queiroz Claudino Universidade Federal de Campina Grande
  • FAGNER JOSÉ COUTINHO MELO UNIVERSIDADE FEDERAL DE PERNAMBUCO

DOI:

https://doi.org/10.5585/exactaep.v14n4.6594

Keywords:

Costs. Efficiency. Quality Management. Productivity.

Abstract

Currently, organizations need competitive advantages that also promote a form of development that allows them to achieve sustainability and security in the marketplace. The purpose of this study was to develop a long-term quality management plan focused on productive efficiency based on the quality economics to ensure the longevity of a tire remodeling organization. Thus, principles of quality economics, methods engineering, and chronoanalysis were used. We discovered that there is no follow-up of the productive processes on the part of the managers, as well as no quality management. We conclude that the techniques used were efficient to form a management policy that was adequate for the medium- and long-term needs of the company and to maintain its competitiveness and longevity. In addition, it is worth highlighting that quality management is essential as a tool to support decision-making and to allow managers to better understand the factors that interfere with the production process.

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Author Biographies

Diego Camilo Ferreira Sousa, Universidade Federal de Permanbuco

Atualmente, aluno de Mestrado do Programa de Pós-graduação em Engenharia da Produção - PPGEP - CAA da Universidade Federal do Pernambuco (2016). Possui graduação em Engenharia de Produção pela Universidade Federal de Campina Grande(2015).

Calline Neves de Queiroz Claudino, Universidade Federal de Campina Grande

Possui graduação em Economia pela Universidade Federal de Campina Grande (2014) e graduação em Ciências Contábeis pela Universidade Estadual da Paraíba (2011).

FAGNER JOSÉ COUTINHO MELO, UNIVERSIDADE FEDERAL DE PERNAMBUCO

Atualmente, aluno de Doutorado do Programa de Pós-graduação em Engenharia da Produção - PPGEP da Universidade Federal do Pernambuco (2016) e Pesquisador, Membro do Grupo de Pesquisa Planejamento e Análise de Sistema de Produção de Bens e Serviços - PLANASP (2014). Possui graduação em Administração pela Universidade Federal de Pernambuco (2012), pós-graduação em Gestão da Qualidade e produtividade pela Faculdade dos Guararapes (2014) e Mestrado Acadêmico em Engenharia da Produção pela Universidade Federal do Pernambuco. 

Published

2016-12-21

How to Cite

Sousa, D. C. F., Claudino, C. N. de Q., & MELO, F. J. C. (2016). Application of quality management for the improvement of efficient and longterm productivity at a recycling company. Exacta, 14(4), 661–676. https://doi.org/10.5585/exactaep.v14n4.6594

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