Análise da qualidade do sinal de internet de banda larga móvel de empresas de telecomunicações: Estudo de caso na região Central de Porto Alegre

Maurício de Azambuja Barão; Filipe de Medeiros Albano; Noara Foiatto; Morgana Pizzolato; Hélio Radke Bittencourt

doi:10.5585/exactaep.v16n3.7370

Authors

Maurício de Azambuja Barão Pontifícia Universidade Católica do RS
Filipe de Medeiros Albano Pontifícia Universidade Católica do RS
Noara Foiatto Pontifícia Universidade Católica do RS
Morgana Pizzolato Universidade Federal de Santa Maria
Hélio Radke Bittencourt Pontifícia Universidade Católica do RS

DOI:

https://doi.org/10.5585/exactaep.v16n3.7370

Keywords:

Mobile Internet, Conformity assessment, Metrology.

Abstract

The advancement of mobile Internet turns to be necessary to evaluate the technical quality of services provided by mobile operators in order to identify whether regulatory requirements are effectively met. This paper presents a proposal to assess the technical quality of 3G Internet signal in Porto Alegre city using two parameters as reference: signal level and download rate. We used a measuring system for the measurements of the two selected parameters, evaluating also four mobile operators in five distinct neighborhoods. By applying the Kruskal-Wallis test and ANOVA it was found that there are no significant differences between operators and analyzed quarters, according to the proposed geographic mapping. All operators met the minimum amount stipulated by the law, though none of them reached the signal level and nominal download rate which is part of the contracted plan.