Vol 13, No 4 (2014)

October/December



Table of Contents

Editorial Comment

The Title, Summary and Key Words of Articles
Fernando Antonio Ribeiro Serra, Manuel Aníbal Silva Portugal Vasconcelos Ferreira
PDF (Português (Brasil))
01-07

Perspectives

Service Research Methodology: From Case Study Research to Case Theory
Evert Gummesson
PDF (Português (Brasil))
08-17

Articles

Using the balanced scorecard as a measurement tool for comparing models of excellence in management
Jackson André da Silva, Ana Clara Pastor Tejedor, Jesús Pastor Tejedor
PDF (Español (España))
18-32
Performance indicators as a strategic alignment tool – the experience of SENAC Paraná
Solan Arantes Valente
pdf (Português (Brasil))
33-43
Evaluation model of organizational performance for small and medium enterprises
Carlos Augusto Passos, Renata Giovinazzo Spers
pdf (Português (Brasil))
44-58
Proposition and test of the one scale of the environmental dynamism, complexity and munificence
Carlos Eduardo Carvalho, Carlos Ricardo Rossetto
pdf (Português (Brasil))
59-73
Intrinsic and extrinsic factors of expatriation strategy - a proposed framework for foreign subsidiaries
Márcia Zabdiele Moreira, Mário Henrique Ogasavara, Elano Ferreira Arruda
pdf (Português (Brasil))
74-90
The dimensions of international entrepreneurship: a proposition of a framework
Yákara Vasconcelos Pereira Leite, Walter Fernando Araújo de Moraes
pdf (Português (Brasil))
91-106
Entrepreneurs Self-Perception of Planning Skills: Evidences from Brazilian Entrepreneurs
Vânia Maria Jorge Nassif, Marcos Hashimoto, Derly Jardim Amaral
pdf
107-121
Analysis of particle production in the municipalities of Angra dos Reis, Campos and Petropolis in Rio de Janeiro
Sebastião Lourenço dos Santos João, Gustavo Lopes Olivares
pdf (Português (Brasil))
122-135

Book Review

Essence of decision: explaining the cuban missile crisis
Christian Falaster
PDF (Português (Brasil))
136-137