Inovação em modelos de negócios de start-ups brasileiras no setor educacional
DOI:
https://doi.org/10.5585/2023.22516Palavras-chave:
Inovação em Modelo de Negócio, Modelo de Negócio, Start-up. EducaçãoResumo
Objetivo do estudo: Analisamos como empresas iniciantes (start-ups) de tecnologia voltadas para a educação no Brasil inovam em seus modelos de negócios.
Metodologia/abordagem: Realizamos um estudo de caso múltiplo com 6 start-ups da área da educação, variando em termos de idade, tamanho e nível de diversificação. Nossos levantamentos de campo compreenderam entrevistas, observações e documentos como fontes de dados de 6 start-ups do setor educacional. Usamos o método de caso estendido como um guia para a análise de dados.
Originalidade/Relevância: Essa pesquisa contribui com uma melhor compreensão de como start-ups inovam em seus modelos de negócio.
Principais resultados: Entre nossos principais resultados, identificamos que na criação de valor o desenvolvimento de competências acontece de forma informal e desestruturada. Na proposição de valor, há muita criatividade pelas start-ups na oferta, mas pouca atenção em seus canais e nos relacionamentos com os clientes. Na captura de valor, há foco demasiado na busca por receitas, mas desatenção no controle de custos e na estrutura de precificação.
Contribuições teóricas/metodológicas: Colaboramos com a discussão científica sobre inovação em modelos de negócios discutindo como 6 start-ups diferentes inovam em seus modelos.
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