Desvios entre aspectos ostensivo e performativo em rotinas organizacionais: proposta de ciclo de revisão para administração pública
DOI:
https://doi.org/10.5585/2023.23093Palavras-chave:
Rotinas organizacionais, Administração Pública, Aspectos ostensivo e performativoResumo
Objetivo do estudo: Propor um ciclo de revisão de rotinas organizacionais de organizações da administração pública a partir da análise de desvios entre os aspectos ostensivo e performativo da rotina de gestão e fiscalização de contratos do Instituto Federal Catarinense.
Metodologia/abordagem: Pesquisa qualitativa, descritiva, de estudo de caso único, com levantamento de dados a partir de pesquisa documental e entrevistas.
Originalidade/relevância: A pesquisa ajuda a apropriar o tema rotinas organizacionais à administração pública ao analisar desvios entre o comportamento dos agentes e as normas que os regem. Adicionalmente, propõe-se um ciclo de revisão destes desvios.
Principais resultados: Foram identificados desvios oriundos da desatualização ou inadequação daquilo que está previsto no aspecto ostensivo. Adicionalmente, os agentes tendem a não basear a performatividade naquilo que está previsto em documentos e instruções, tendo em vista que seus hábitos, competências e habilidades os forçam à inércia no modo de agir.
Contribuições teóricas/metodológicas: Proposição de um ciclo de revisão de rotinas organizacionais para administração pública que faça a contenção de variações indesejadas na execução da rotina.
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