OPORTUNIDADES DE APLICAÇÕES DE BUSINESS INTELLIGENCE NO CONTEXTO DA INDÚSTRIA 4.0: REVISÃO SISTEMÁTICA DA LITERATURA 2015-2020

Luiz Gonzaga da Costa Neto, Fernando Celso de Campos

Resumo


As indústrias buscam integrar seu sistema de informação a fim de alimentar dados operacionais para a tomada de decisões. Muitas organizações estão implementando tecnologias de Business Intelligence para oferecer suporte a relatórios e. As tecnologias de Business Intelligence facilitam a coleta de dados, análise e entrega de informações para apoiar a tomada de decisões. O objetivo desse artigo consiste na identificação das oportunidades de aplicações de Business Intelligence no contexto da Indústria 4.0, para tanto, foi realizada uma Revisão Sistemática da Literatura utilizando as palavras-chave Industry 4.0 e Business Intelligence, identificando os principais autores, periódicos mais relevantes, e principais tópicos de pesquisa. Ao final do processo de busca, dezenove artigos foram selecionados com onze tópicos principais, nas bases de dados Scopus, Web of Science e Science Direct, proporcionando análise teórica, aplicações e novas oportunidades de modelos de negócios para a sociedade.


Palavras-chave


Indústria 4.0; Business Intelligence.

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Referências


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DOI: https://doi.org/10.5585/exactaep.2021.19525

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