Application of the theory of restrictions in public transport: a case study on a bus line in the city of São Paulo

Authors

  • Apolo de Lima Beca Instituto Federal de São Paulo - Campus Suzano
  • Eduardo Shimabuku Instituto Federal de São Paulo - Campus Suzano
  • Adriano Maniçoba da Silva Instituto Federal de São Paulo - Câmpus Suzano
  • Wilson Yoshio Tanaka Instituto Federal de São Paulo - Campus Suzano
  • William de Paula Ferreira Instituto Federal de São Paulo - Campus Suzano

DOI:

https://doi.org/10.5585/exactaep.v17n2.8230

Keywords:

Bus line, Restrictions, Bottlenecks.

Abstract

Congested traffic in large cities has a significant impact on people's lives in terms of health, time and productivity.

It is necessary to increase the use of mass transit in order to reduce the level of traffic, but some elements have discouraged its use.

A case study with documental and quantitative research was carried out to analyze the performance of a bus line in São Paulo city through theory of constraint to identify and propose solutions to possible bottlenecks that impede the increased passenger flow.

The proposed solutions were aimed at reducing customer service complaints.

The results indicated significant potential of increase in the passenger’s flow with the proposal of improvement based on the theory of constrain.

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Author Biographies

Apolo de Lima Beca, Instituto Federal de São Paulo - Campus Suzano

Estudante de Pós-graduação em Logística e Operações no IFSP - Suzano

Eduardo Shimabuku, Instituto Federal de São Paulo - Campus Suzano

Estudante de Pós-graduação em Logística e Operações no IFSP - Suzano

Adriano Maniçoba da Silva, Instituto Federal de São Paulo - Câmpus Suzano

Professor do Instituto Federal de São Paulo - Campus Suzano

Wilson Yoshio Tanaka, Instituto Federal de São Paulo - Campus Suzano

Professor do Instituto Federal de São Paulo - Campus Suzano

William de Paula Ferreira, Instituto Federal de São Paulo - Campus Suzano

Professor do Instituto Federal de São Paulo - Campus Suzano

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Published

2019-05-24

How to Cite

Beca, A. de L., Shimabuku, E., Silva, A. M. da, Tanaka, W. Y., & Ferreira, W. de P. (2019). Application of the theory of restrictions in public transport: a case study on a bus line in the city of São Paulo. Exacta, 17(2), 119–133. https://doi.org/10.5585/exactaep.v17n2.8230

Issue

Vol. 17 No. 2 (2019): (abr./jun.)

Section

Papers

License

Copyright (c) 2019 Exacta

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