Course Control Script Screenplay Control Matter for Management of Distance Learning Courses

Resumen

The distance education is growing every day in Brazil and in the world assuming increasingly important role in the learning process. The management technology is aligned conditioning factor for the success of distance learning courses, and ongoing challenge for managers in terms of control and seeks excellence in this type of education. For this presents a proposed tool called SCD (screenplay control discipline) for control and management disciplines in virtual learning environments based on quality management. The study has a predominantly quantitative analysis by treating the data previously and ex-post-facto use of the tool. It was found that the tool is important and reduces drastically the search for support as well as the demand for services by the IT structure of the course studied, in this case the Department of Management Sciences (CAD) of the Federal University of Santa Catarina (UFSC).