Project Management and the Sales and Operations Planning (S & OP) Tool: Implementation Project in a Low Predictability Environment
DOI:
https://doi.org/10.5585/iptec.v5i2.117Keywords:
S&OP, case study, retail, project management, sales planning, operations planning, demand forecast.Abstract
The sales and operations planning (S&OP) tool aims to integrate and share information in order to balance the demand and production process, being the main challenge for its implementation when organizations are immersed in a low predictability environment. The present work analyses a project to create and implement a S&OP process in a food retail organization with low predictability and perishable items and has as main objective to present how project management can contribute to the successful implementation of the tool of S & OP in an organization with unsophisticated and uncertain demand forecast, as well as a fragile organizational culture in relation to the establishment of assertive relationships between the areas. The analysis resulted in the identification of five decisive factors for the implementation of the S & OP tool in an environment of low predictability: information technology, cross-functional integration, top management participation, operation buy-in and, finally, the creation of a new S & OP area in the company.Downloads
Download data is not yet available.
Downloads
Published
2017-12-28
How to Cite
Biazzin, C., Tomaselli, F. C., & Costa Pena, A. M. D. (2017). Project Management and the Sales and Operations Planning (S & OP) Tool: Implementation Project in a Low Predictability Environment. Revista Inovação, Projetos E Tecnologias, 5(2), 176–192. https://doi.org/10.5585/iptec.v5i2.117
Issue
Section
Relatos técnicos
License
Copyright (c) 2018 Cristiane Biazzin, Fernando Claro Tomaselli, Amanda Massini Da Costa Pena
![Creative Commons License](http://i.creativecommons.org/l/by-nc-nd/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.