Service Research Methodology: From Case Study Research to Case Theory

Autores/as

  • Evert Gummesson Stockholm University

DOI:

https://doi.org/10.5585/ijsm.v13i4.2180

Palabras clave:

Services Research, Case Study Research, Research Methods.

Resumen

In this essay Prof. Evert Gummesson, Professor Emeritus at the Stockholm Business School (SBS) and pioneer in the studies in the fields of service, presented the use of case studies in academic research from a European perspective. The article was built through the perspective of service research that evolved to a strategic paradigm more recently. The essay stresses the importance and the proper use of case studies in academic research.

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Publicado

2014-12-01

Cómo citar

Gummesson, E. (2014). Service Research Methodology: From Case Study Research to Case Theory. Revista Ibero-Americana De Estratégia, 13(4), 08–17. https://doi.org/10.5585/ijsm.v13i4.2180

Número

Sección

Perspectives