Análise teórica da transformação digital em ciências sociais aplicadas: uma revisão bibliométrica da literatura
DOI:
https://doi.org/10.5585/2024.25923Palavras-chave:
transformação digital, bibliometria, Ciências Sociais Aplicadas, evolução teóricaResumo
Objetivo do estudo: Identificar como o domínio de conhecimento da temática transformação digital emergiu e se desenvolveu dentro das áreas de ciências sociais aplicadas, como também mapear as fronteiras do conhecimento e os temas emergentes de transformação digital, possibilitando insights para o desenvolvimento de estudos futuros.
Metodologia: Trata-se de uma revisão bibliométrica, realizada por meio de técnicas de cocitação e pareamento bibliográfico, foram elaborados os mapas de cocitação e pareamento dos 727 artigos da amostra que foram coletados na base de dados Web of Science (WoS), os mapas foram elaborados por meio da utilização do software VOSviewer.
Relevância/originalidade: A pesquisa pode ser vista como um esforço preliminar que amplia nossa compreensão sobre a formação e evolução de um campo científico. Ela delineia as fronteiras atuais do conhecimento e estabelece uma base para futuras investigações descritivas e causais.
Principais resultados: A pesquisa realizada possibilitou mapear por meio do mapa de cocitação o domínio de conhecimento sobre transformação digital no campo de ciências sociais aplicadas, foram identificados oito Clusters, com relação ao pareamento bibliográfico também foram mapeados oito Clusters.
Contribuições teóricas/metodológicas: Nossas contribuições têm origem em dois grupos: resultados descritivos e mapeamentos gráficos. Nossos resultados descritivos incluíram evolução de trabalhos por ano, publicações por autor e publicações por periódico, revelando as frequências relacionadas à temática ao longo dos anos. Nossos mapeamentos gráficos foram divididos em mapa de análise de cocitação e mapa de acoplamento bibliográfico. Entre nossos principais resultados, identificamos 8 Clusters de bases-teóricas (cocitação) e 8 Clusters de fronteiras-teóricas (acoplamento bibliográfico).
Contribuições sociais: O estudo possibilita que os gestores identifiquem barreiras e desafios na implantação de processos de transformação digital, como também percebam benefícios estratégicos no que se refere ao aumento da competitividade da empresa e na percepção do valor dos clientes.
Downloads
Referências
Agarwal, R., Audretsch, D., & Sarkar, M. B. (2010). Knowledge spillovers and strategic entrepreneurship. Strategic Entrepreneurship Journal, 4(4), 271-283. https://doi.org/10.1287/isre.1100.0327
Akbarian, F., Fitzgerald, E., & Kihl, M. (2020, September). Intrusion detection in digital twins for industrial control systems. In 2020 International Conference on Software, Telecommunications and Computer Networks (SoftCOM) (pp. 1-6). IEEE.
Appio, F. P., Frattini, F., Petruzzelli, A. M., & Neirotti, P. (2021). Digital transformation and innovation management: A synthesis of existing research and an agenda for future studies. Journal of Product Innovation Management, 38(1), 4-20. https://doi.org/10.1111/jpim.12562
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. V. (2013). Digital business strategy: toward a next generation of insights. MIS quarterly, 37(2), 471-482. https://ssrn.com/abstract=2742300
Birkle, C., Pendrebury, D., Schnell, J., & Adams, J. (2020). Web of Science as a data source for research on scientific and scholarly activity. Quantitative Science Studies, 1(1), 363-376. https://doi.org/10.1162/qss_a_00018
Carlo Bertot, J., Jaeger, P. T., & Grimes, J. M. (2012). Promoting transparency and accountability through ICTs, social media, and collaborative e‐government. Transforming Government: People, Process and Policy, 6(1), 78-91. https://doi.org/10.1108/17506161211214831
Corasro, D, & D’Amico, V. (2022). How the digital transformation from COVID-19 affected the relational approaches in B2B, Journal of Business & Industrial Marketing, 77(10), 2095-2115. https://doi.org/10.1108/JBIM-05-2021-0266
Davison, R. M., & Ou, C. X. (2017). Digital work in a digitally challenged organization. Information & Management, 54(1), 129-137. https://doi.org/10.1016/j.im.2016.05.005
Donthu, N., Kumar Badhotiya, G., Kumar, S., Soni, G., & Pandey, N. (2022). A retrospective overview of Journal of Enterprise Information Management using bibliometric analysis. Journal of Enterprise Information Management, 35(2), 504-529. https://doi.org/10.1108/JEIM-09-2020-0375
Durão, N., Ferreira, M. J., Pereira, C. S., & Moreira, F. (2019). Current and future state of Portuguese organizations towards digital transformation. Procedia Computer Science, 164, 25-32. https://doi.org/10.1016/j.procs.2019.12.150
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they?. Strategic Management Journal, 21(10‐11), 1105-1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E
Ellström, D., Holtström, J., Berg, E., & Josefsson, C. (2021). Dynamic capabilities for digital transformation. Journal of Strategy and Management, 15(2), 272-286. https://doi.org/10.1108/JSMA-04-2021-0089
Fernandez-Vidal, J., Perotti, F. A., Gonzalez, R., & Gasco, J. (2022). Managing digital transformation: The view from the top. Journal of Business Research, 152, 29-41. https://doi.org/10.1016/j.jbusres.2022.07.020
Fichman, R. G., Dos Santos, B. L., & Zheng, Z. (2014). Digital innovation as a fundamental and powerful concept in the information systems curriculum. MIS quarterly, 38(2), 329-A15. http://dx.doi.org/10.25300/MISQ/2014/38.2.01
Gebauer, H., Paiola, M., Saccani, N., & Rapaccini, M. (2021). Digital servitization: Crossing the perspectives of digitization and servitization. Industrial Marketing Management, 93, 382-388. https://doi.org/10.1016/j.indmarman.2020.05.011
Glänzel, W., & Czerwon, H. (1996). A new methodological approach to bibliographic coupling and its application to the national, regional and institutional level. Scientometrics, 37(2), 195-221. https://doi.org/10.1007/bf02093621
Gollhardt, T., Halsbenning, S., Hermann, A., Karsakova, A., & Becker, J. (2020, June). Development of a digital transformation maturity model for IT companies. In 2020 IEEE 22nd Conference on Business Informatics (CBI) (Vol. 1, pp. 94-103). IEEE.
Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2016). Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), 123-139.
Jin, J., Ma, L., & Ye, X. (2020). Digital transformation strategies for existed firms: from the perspectives of data ownership and key value propositions. Asian Journal of Technology Innovation, 28(1), 77-93. https://doi.org/10.1080/19761597.2019.1700384
Karimi, J., & Walter, Z. (2015). The role of dynamic capabilities in responding to digital disruption: A factor-based study of the newspaper industry. Journal of Management Information Systems, 32(1), 39-81. https://doi.org/10.1080/07421222.2015.1029380
Kozanoglu. D., & Abedin, B. (2021). Understanding the role of employees in digital transformation: conceptualization of digital literacy of employees as a multi-dimensional organizational affordance. Journal of Enterprise Information Management, 34(6), 1649-1672. https://doi.org/10.1108/JEIM-01-2020-0010
Lam, C., & Law, R. (2019). Readiness of upscale and luxury-branded hotels for digital transformation. International Journal of Hospitality Management, 79, 60-60. https://doi.org/10.1016/j.ijhm.2018.12.015
Li, W., Du, W., & Yin, J. (2017). Digital entrepreneurship ecosystem as a new form of organizing: the case of Zhongguancun. Frontiers of Business Research in China, 11, 1-21. https://doi.org/10.1186/s11782-017-0004-8
Marshakova, I. (1981). Citation networks in information science. Scientometrics, 3(1), 13–25. https://doi.org/10.1007/BF02021861
Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering, 57, 339-343. https://doi.org/10.1007/s12599-015-0401-5
Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055. https://doi.org/10.1111/etap.12254
Pappas, I. O., Mikalef, P., Giannakos, M. N., Krogstie, J., & Lekakos, G. (2018). Big data and business analytics ecosystems: paving the way towards digital transformation and sustainable societies. Information Systems and E-business Management, 16(3), 479-491.
https://doi.org/10.1007/s10257-018-0377-z
Piccinini, E., Hanelt, A., Gregory, R., & Kolbe, L. (2015). Transforming industrial business: the impact of digital transformation on automotive organizations. Conference: International Conference on Information. Fort Worth, USA
Ponsignon, F., Kleinhans, S., & Bressolles, G. (2019). The contribution of quality management to an organisation’s digital transformation: a qualitative study. Total Quality Management & Business Excellence, 30(sup1), S17-S34.
https://doi.org/10.1080/14783363.2019.1665770
Pousttchi, K., Gleiss, A., Buzzi, B., & Kohlhagen, M. (2019, July). Technology impact types for digital transformation. In 2019 IEEE 21st Conference on Business Informatics (CBI) (Vol. 1, pp. 487-494). IEEE.
Ramos-Rodríguez, A-R., & Ruíz-Navarro, J. (2004). Changes in the intellectual structure of strategic management research: a bibliometric study of the Strategic Management Journal, 1980–2000. Strategic Management Journal, 25(10), 981-1004. https://doi.org/10.1002/smj.397
Rêgo, B. S., Jayantilal, S., Ferreira, J. J., & Carayannis, E. G. (2022). Digital transformation and strategic management: A systematic review of the literature. Journal of the Knowledge Economy, 13, 3195-3222. https://doi.org/10.1007/s13132-021-00853-3
Riasanow, T., Jantgen, J., Hermes, S., Bohm, M., & Krcmar, H. (2021). Core, intertwined, and ecosystem-specific Clusters in platform ecosystems: analyzing similarities in the digital transformation of the automotive, blockchain, financial, insurance and IoT industry.
Eletronic Markets, 31(1), 89-104. https://doi.org/10.1007/s12525-020-00407-6
Ribeiro, T., Costa, B., Ferreira, M., & Freire, O. (2023). Value co-creation in tourism and hospitality: A systematic literature review. European Management Journal, 41(6), 985-999. https://doi.org/10.1016/j.emj.2022.12.001
Romero, D., Flores, M., Herrera, M., & Resendez, H. (2019, June). Five management pillars for digital transformation integrating the lean thinking philosophy. In 2019 IEEE International conference on Engineering, technology and Innovation (ICE/ITMC) (pp. 1-8). IEEE.
Selander, L., & Jarvenpaa, S. L. (2016). Digital action repertoires and transforming a social movement organization. MIS quarterly, 40(2), 331-352. https://www.jstor.org/stable/26628909
Svahn, F., Mathiassen, L., & Lindgren, R. (2017). Embracing digital innovation in incumbent firms. MIS quarterly, 41(1), 239-254. http://dx.doi.org/10.25300/MISQ/2017/41.1.12
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319-1350. https://doi.org/10.1002/smj.640
Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326-349. https://doi.org/10.1016/j.lrp.2018.12.001
Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading digital: Turning technology into business transformation. Harvard Business Press.
Van Veldhoven, Z., & Vanthienen, J. (2022). Digital transformation as an interaction-driven perspective between business, society, and technology. Electronic Markets, 32(2), 629-644. https://doi.org/10.1007/s12525-021-00464-5
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889-901. https://doi.org/10.1016/j.jbusres.2019.09.022
Van Eck, N. J., & Waltman, L. (2018). Manual for VOSviewer version 1.6.8. CWTS Meaningful Metrics. Universiteit Leiden.
Van Looy, A. (2018). On the synergies between business process management and digital innovation. In Business Process Management: 16th International Conference, BPM 2018, Sydney, NSW, Australia, September 9–14, 2018, Proceedings 16 (pp. 359-375). Springer International Publishing. https://doi.org/10.1007/978-3-319-98648-7_21
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144. https://doi.org/10.1016/j.jsis.2019.01.003
Volberda, H. W., Khanagha, S., Baden-Fuller, C., Mihalache, O. R., & Birkinshaw, J. (2021). Strategizing in a digital world: Overcoming cognitive barriers, reconfiguring routines and introducing new organizational forms. Long Range Planning, 54(5), 102110.
https://doi.org/10.1016/j.lrp.2021.102110
Zhu, X., Hu, J., Deng, S., Tan, Y., Qiu, C., Zhang, M., ... & Wen, Y. (2021). Bibliometric and visual analysis of research on the links between the gut microbiota and depression from 1999 to 2019. Frontiers in Psychiatry, 11, 587670. https://doi.org/10.3389/fpsyt.2020.587670
Zaki, M. (2019). Digital transformation: harnessing digital technologies for the next generation of services. Journal of Services Marketing, 33(4), 429-435. https://doi.org/10.1108/JSM-01-2019-0034
Zupic, I., & Čater, T. (2015). Bibliometric Methods in Management and Organization. Organizational Research Methods, 18(3), 429-472. https://doi.org/10.1177/1094428114562629
Downloads
Publicado
Como Citar
Edição
Seção
Licença
Copyright (c) 2024 Leandro Celestino, Anderson Antônio de Lima, Thiago de Luca Santana Ribeiro
Este trabalho está licenciado sob uma licença Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.