A gestão do conhecimento na transformação digital para a Indústria 4.0: tecnologias digitais e suas aplicações em setores econômicos

Autores

DOI:

https://doi.org/10.5585/exactaep.2021.18917

Palavras-chave:

transformação digital, indústria 4.0, gestão e compartilhamento do conhecimento, tecnologias digitais, bibliometria

Resumo

A transformação digital, impulsionada pela Indústria 4.0, promove ambiente volátil e competitivo e acelera o desenvolvimento de inovadoras tecnologias, por vezes incompatíveis com práticas tradicionais. Organizações precisam, então, reformular seu capital intelectual, o que envolve questões de gestão e compartilhamento do conhecimento. Este trabalho busca analisar, por meio de revisão sistemática e bibliometria, quais tecnologias e setores econômicos tendem a estar associados a essas questões, utilizando-se categorização de artigos, análises estatísticas e uma nuvem de palavras. Identificou-se que há crescimento exponencial do número de pesquisas – decorrente do aumento de competitividade – e que o setor acadêmico é predominante, seguido pelo setor de manufatura. Os contextos tecnológicos são muito variáveis, mas predominantemente baseados em tecnologias de informação e comunicação, pilares da Indústria 4.0. Compreender onde as tecnologias digitais – cada vez mais relevantes – estão sendo aplicadas é fundamental para os setores público e privado. Esta pesquisa pode futuramente ser expandida, contemplando novos trabalhos.

Downloads

Não há dados estatísticos.

Biografia do Autor

Diego Augustus Senna, Universidade Federal de Minas Gerais – UFMG / Belo Horizonte, MG

Mestre em Saneamento, Meio Ambiente e Recursos Hídricos

Universidade Federal de Minas Gerais – UFMG

Belo Horizonte, MG – Brasil.

Jurema Suely de Araújo Nery Ribeiro, Universidade FUMEC / Belo Horizonte, MG

Doutora em Sistemas de Informação e Gestão do Conhecimento

Universidade FUMEC

Belo Horizonte, MG – Brasil.

Referências

Araújo, A. G., Carneiro, A. M. P., & Palha, R. P. (2020). Sustainable construction management: A systematic review of the literature with meta-analysis. Journal of Cleaner Production, 256. https://doi.org/10.1016/j.jclepro.2020.120350

Batista, F. F. (2012). Modelo de gestão do conhecimento para a administração pública brasileira: como implementar a gestão do conhecimento para produzir resultados em benefício do cidadão. Recuperado em 15 dezembro, 2019, de: https://bit.ly/2Z3lHC0

Batty, M., Axhausen, K. W., Giannotti, F., Pozdnoukhov, A., Bazzani, A., Wachowicz, M., Ouzounis, G., & Portugali, Y. (2012). Smart cities of the future. European Physical Journal: Special Topics, 214(1), 481-518. https://doi.org/10.1140/epjst/e2012-01703-3

Belluzzo, R. C. B., & Feres, G. G. (2009). Competência em informação: um diferencial da qualidade em publicações científicas. Revista Brasileira de Biblioteconomia e Documentação – RBBD, 5(2), 70-83. Recuperado em 10 de abril, 2020, de:

https://rbbd.febab.org.br/rbbd/article/download/143/149

Benckendorff, P. (2009). Evaluating Wikis as an assessment tool for

developing collaboration and knowledge management skills. Journal of Hospitality and Tourism Management, 16(1), 102-112. https://doi.org/10.1375/jhtm.16.1.102

Bonanomi, M. M., Hall, D. M., Staub-French, S., Tucker, A., & Talamo, C. M. L. (2019). The impact of digital transformation on formal and informal organizational structures of large architecture and engineering firms. Engineering, Construction and Architectural Management, 27(4), 872-892. https://doi.org/10.1108/ECAM-03-2019-0119

Bouncken, R., & Barwinski, R. (2020). Shared digital identity and rich knowledge ties in global 3D printing - A drizzle in the clouds? Global Strategy Journal, 28 pp. https://doi.org/10.1002/gsj.1370

Caldarelli, G., Rossingnoli, C., & Zardini, A. (2020). Overcoming the

blockchain oracle problem in the traceability of non-fungible products. Sustainability (Switzerland), 12(6), 17 pp. https://doi.org/10.3390/su12062391

Centenaro, A., Bonemberger, A. M. O., & Laimer, C. G. (2016). Gestão do conhecimento e vantagem competitiva: estudo no setor metalmecânico. Revista de Ciências da Administração, 18(44), 38-51. http://dx.doi.org/10.5007/2175-8077.2016v18n44p38

Choo, C. W. (2003). A organização do conhecimento: como as

organizações usam a informação para criar significado, construir conhecimento e tomar decisões. São Paulo: Senac São Paulo.

Cobo, C. (2013). Exploration of open educational resources in non-english speaking communities. International Review of Research in Open and Distance Learning, 14(2), 106-128. https://doi.org/10.19173/irrodl.v14i2.1493

Davenport, T. H., & Prusak, L. (2003). Conhecimento empresarial: como as organizações gerenciam o seu capital intelectual. 237 p. Rio de Janeiro: Elsevier.

De Vasconcellos Motta, F. M., Barbosa, C. R., & Barbosa, R. R. (2019). Big data como fonte de inovação em museus: O estudo de caso do Museu Britânico. Informação e Sociedade, 29(1), 83-100. Recupeado 10 de abril, 2020, de: https://periodicos.ufpb.br/ojs2/index.php/ies/article/view/44005

Dele-Ajayi, O., Strachan, R., Pickard, A. J., & Sanderson, J. J. (2019). Games for Teaching Mathematics in Nigeria: What Happens to Pupils' Engagement and Traditional Classroom Dynamics? IEEE Access, 7, 53248-53261. https://doi.org/10.1109/ACCESS.2019.2912359

Deuff, O. L. (2018). Le chercheur en humanités digitales: Un cas particulier de travailleur du savoir? Communication et Management, 14(1), 55-69. https://doi.org/10.3917/comma.141.0055

Donoso, V., Verdoodt, V., Mechelen, M. van, & Jasmontaite, L. (2016). Faraway, so close: Why the digital industry needs scholars and the other way around. Journal of Children and Media, 10(2), 200-207. https://doi.org/10.1080/17482798.2015.1131728

Draǧoicea, M., Léonard, M., Ciolofan, S. N., & Militaru, G. (2019). Managing Data, Information, and Technology in Cyber Physical Systems: Public Safety as a Service and its Systems. IEEE Access, 7, 92672-92692. https://doi.org/10.1109/ACCESS.2019.2927398

Drucker, P. F. (1994). Sociedade pós-capitalista. São Paulo: Pioneira.

Eriksson, P. E., & Eriksson, Y. (2019). Live-action Communication Design: A Technical How-To Video Case Study. Technical Communication Quarterly, 28(1), 69-91.

https://doi.org/10.1080/10572252.2018.1528388

Gan, B., Menkhoff, T., & Smith, R. (2015). Enhancing students' learning

process through interactive digital media: New opportunities for collaborative learning. Computers in Human Behavior, 51, 652-663. https://doi.org/10.1016/j.chb.2014.12.048

Gölzer, P., & Fritzsche, A. (2017). Data-driven operations management: organisational implications of the digital transformation in industrial practice. Production Planning & Control, 28(16), 1332-1343. https://doi.org/10.1080/09537287.2017.1375148

Gorecky, D., Khamis, M., & Mura, K. (2017). Introduction and establishment of virtual training in the factory of the future. International Journal of Computer Integrated Manufacturing, 30(1), 182-190. https://doi.org/10.1080/0951192X.2015.1067918

Hamilton, A. L., Coldwell-Neilson, J., & Craig, A. (2014). Development of an information management knowledge transfer framework for evidence-based occupational therapy. VINE, 44(1), 59-93. https://doi.org/10.1108/VINE-12-2012-0051

Hannola, L., Richter, A., Richter, S., & Stocker, A. (2018). Empowering production workers with digitally facilitated knowledge processes–a conceptual framework. International Journal of Production Research, 56(14), 4729-4743. https://doi.org/10.1080/00207543.2018.1445877

Hietajärvi, L., Salmela-Aro, K., Tuominen, H., Hakkarainen, K., & Lonka, K. (2019). Beyond screen time: Multidimensionality of socio-digital participation and relations to academic well-being in three educational phases. Computers in Human Behavior, 93, 13-24. https://doi.org/10.1016/j.chb.2018.11.049

Höök, K. (2008). Knowing, Communicating, and Experiencing through Body and Emotion. IEEE Transactions on Learning Technologies, 1(4), 248-259. https://doi.org/10.1109/TLT.2009.3

Huang, C.-K., & Lin, C.-Y. (2017). Flipping business education:

Transformative use of team-based learning in human resource management classrooms. Educational Technology and Society, 20(1), 323-336. Recuperado em 10 de abril, 2020, de: https://bit.ly/3qMt0g6

Hulin, T. (2018). De la gestion procédurale des connaissances au management réflexif: L’exemple de la formation aux usages du numérique. Communication et Management, 14(1), 89-105. https://doi.org/10.3917/comma.141.0089

Ilvonen, I., Thalmann, S., Manhart, M., & Sillaber, C. (2018). Reconciling digital transformation and knowledge protection: A research agenda. Knowledge Management Research and Practice, 16(2), 235-244. https://doi.org/10.1080/14778238.2018.1445427

Jarrahi, M. H. (2018). Social Media, Social Capital, and Knowledge Sharing in Enterprise. IT Professional, 20(4), 34-45. https://doi.org/10.1109/MITP.2017.265105759

Ji, X., Xu, J.-J., Wei, K.-C., & Tang, S.-W. (2015). New paradigm and key

technologies of chemical industry 4.0. Gao Xiao Hua Xue Gong Cheng

Xue Bao/Journal of Chemical Engineering of Chinese Universities, 29(5),

-1223. https://doi.org/10.3969/j.issn.1003-9015.2015.05.028

Jones, S.-L., Procter, R., & Younie, S. (2015). Participatory knowledge mobilisation: an emerging model for international translational research in education. Journal of Education for Teaching, 41(5), 555-573. https://doi.org/10.1080/02607476.2015.1105540

Kagermann, H., Anderl, R., Gausemeier, J., Schuh, G., & Wahlster, W. (Eds.). (2016). Industrie 4.0 in a Global Context: Strategies for Cooperating with International Partners (acatech STUDY). Munique:

Herbert Utz Verlag. Recuperado em 20 de junho, 2019, de: https://bit.ly/374TWjw

Kalman, J., & Guerrero, E. (2013). A Social Practice Approach to Understanding Teachers' Learning to Use Technology and Digital Literacies in the Classroom. E-Learning and Digital Media, 10(3), 260-275. https://doi.org/10.2304/elea.2013.10.3.260

Kamalaldin, A., Linde, L., Sjödin, D., & Parida, V. (2020). Transforming provider-customer relationships in digital servitization: A relational view on digitalization. Industrial Marketing Management, 20 pp. https://doi.org/10.1016/j.indmarman.2020.02.004

Klitou, D., Conrads, J., & Rasmussen, M. (Eds.). (2017). Digital Transformation Monitor: Germany: Industrie 4.0. European Union. Recuperado 20 de abril, 2020, de: https://bit.ly/3oyqbxo

Leask, M., & Younie, S. (2013). National models for continuing

professional development: The challenges of twenty-first-century knowledge management. Professional Development in Education, 39(2), 273-287. https://doi.org/10.1080/19415257.2012.749801

Lenz, J., Wuest, T., & Westkämper, E. (2018). Holistic approach to machine tool data analytics. Journal of Manufacturing Systems, 48, 180-191. https://doi.org/10.1016/j.jmsy.2018.03.003

Li, Y-W., & Cao, K. (2020). Establishment and application of intelligent

city building information model based on BP neural network model. Computer Communications, 153, 382-389. https://doi.org/10.1016/j.comcom.2020.02.013

Limaye, R. J., Deka, S., Ahmed, N., & Mwaikambo, L. (2015). Designing eLearning courses to meet the digital literacy needs of healthcare workers in lower- and middle-income countries: Experiences from the

Knowledge for Health Project. Knowledge Management and E-Learning, 7(4), 601-615. https://doi.org/10.34105/j.kmel.2015.07.039

Lindvig, K., & Mathiasen, H. (2020). Translating the Learning Factory model to a Danish Vocational Education Setting. Procedia Manufacturing, 45, 90-95. https://doi.org/10.1016/j.promfg.2020.04.077

López, D., Marulanda, C. E., & López, M. (2015). Métricas de valoración de la gestión del conocimiento para las pequeñas y medianas empresas del sector tecnologías de información en el triángulo del café en Colombia. Informacion Tecnologica, 26(3), 173-183. http://dx.doi.org/10.4067/S0718-07642015000300020

Madsen, O., & Moller, C. (2017). The AAU Smart Production Laboratory for teaching and research in emerging digital manufacturing technologies. Procedia Manufacturing, 9, 106-112. https://doi.org/10.1016/j.promfg.2017.04.036

Maglio, M. (2021). Innovation Systems in the Fourth Industrial Revolution: The Territorial Challenge of the Campania Region. In: Bevilacqua C., Calabrò, F., & Della Spina, L. (Eds). New Metropolitan Perspectives. Smart Innovation, Systems and Technologies, 178, 663-675. Cham: Springer. https://doi.org/10.1007/978-3-030-48279-4_62

Mayer, F. (2018). Exploring the notion of situation for responsive manufacturing systems specification issues. IFAC-PapersOnLine, 51(11), 1579-1585. https://doi.org/10.1016/j.ifacol.2018.08.271

Mola, L., Russo, I., Giangreco, A., & Rossignoli, C. (2017). Who knows what? Reconfiguring the governance and the capabilities of the supply chain between physical and digital processes in the fashion industry. Production Planning and Control, 28(16), 1284-1297. https://doi.org/10.1080/09537287.2017.1375147

Mutula, S. M. (2011). Ethics and trust in digital scholarship. Electronic Library, 29(2), 261-276. https://doi.org/10.1108/02640471111125212

Naveed, Q. N., Mohamed Qureshi, M. R. N., Shaikh, A., Alsayed, A. O.,

Sanober, S., & Mohiuddin, K. (2019). Evaluating and Ranking Cloud-Based E-Learning Critical Success Factors (CSFs) Using Combinatorial Approach. IEEE Access, 7, 157145-157157.

https://doi.org/10.1109/ACCESS.2019.2949044

Nonaka, I., & Takeuchi, H. (1997). Criação de conhecimento na empresa. Rio de Janeiro: Campus.

Pang, C., Neustaedter, C., Moffatt, K., Hennessy, K., & Pan, R. (2019).

The role of a location-based city exploration game in digital placemaking. Behaviour and Information Technology, 25 pp. https://doi.org/10.1080/0144929X.2019.1697899

Papadonikolaki, E. (2018). Loosely Coupled Systems of Innovation: Aligning BIM Adoption with Implementation in Dutch Construction. Journal of Management in Engineering, 34(6), 13 pp. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000644

Pfouga, A., & Stiepandić, J. (2018). Leveraging 3D geometric knowledge in the product lifecycle based on industrial standards. Journal of Computational Design and Engineering, 5(1), 54-67. https://doi.org/10.1016/j.jcde.2017.11.002

Pigg, S. (2014). Coordinating constant invention: Social media's role in

distributed work. Technical Communication Quarterly, 23(2), 69-87. https://doi.org/10.1080/10572252.2013.796545

Pluye, P., & Hong, Q. N. (2014). Combining the Power of Stories and the

Power of Numbers: Mixed Methods Research and Mixed Studies Reviews. Annual Review of Public Health, 35, 29-45. https://doi.org/10.1146/annurev-publhealth-032013-182440

Polat, L., & Erkollar, A. (2021). Industry 4.0 vs Society 5.0. In: Durakbasa, N. M., & Gencyilmaz, M. G. (Eds). Digital Conversion on the Way to Industry 4.0, 333-345. Cham: Springer. https://doi.org/10.1007/978-3-030-62784-3_28

Poloskov, S., Zheltenkov, A., Braga, I., & Kuznetsova, I. (2020). Adaptation of high-tech knowledge-intensive enterprises to the challenges of Industry 4.0. E3S Web of Conferences, 210, 10 p. https://doi.org/10.1051/e3sconf/202021013026

Revilla, E., & Knoppen, D. (2015). Building knowledge integration in buyer-supplier relationships: The critical role of strategic supply management and trust. International Journal of Operations & Production Management, 35(10), 1408-1436. https://doi.org/10.1108/IJOPM-01-

-0030

Ribeiro, J. S. de A. N., França, R., Corrêa, F., & Ziviani, F. (2019, novembro). Criação de valor para Indústria 4.0: desafios e oportunidades para gestão do conhecimento e tecnologia da informação. Anais do Congresso Internacional de Conhecimento e Inovação – CIKI, Porto Alegre, RS, Brasil, 9. Recuperado em 10 de abril, 2020, de:

https://proceeding.ciki.ufsc.br/index.php/ciki/article/view/693

Roberts, C. J., Edwards, D. J., Hosseini, M. R., Mateo-Garcia, M., &

Owusu-Manu, D.-G. (2019). Post-occupancy evaluation: a review of literature. Engineering, Construction and Architectural Management, 26(9), 2084-2106. https://doi.org/10.1108/ECAM-09-2018-0390

Rodrigues, A. R., Tavar, C., Nogueira, G. M., & Librelotto, R. F. (2016). A bibliometria como ferramenta de análise da produção intelectual: uma análise dos hot topics sobre sustentabilidade. Biblionline, 12(3), 34-47. Recuperado em 10 de abril, 2020, de: https://brapci.inf.br/_repositorio/2016/12/pdf_280857d937_0000022127

.pdf

Sasidharan, A., & Janodia, M. D. (2018). Social Media: A Double Edged

Sword for Accessing Health Care Information. Indian Journal of Pharmaceutical Education and Research, 52(2), 207-211. https://doi.org/10.5530/ijper.52.2.23

Shamim, S., Cang, S., Yu, H., & Li, Y. (2017). Examining the feasibilities of Industry 4.0 for the hospitality sector with the lens of management practice. Energies, 10(4). https://doi.org/10.3390/en10040499

Thanachawengsakul, N. (2020). A conceptual framework for the development of a moocs-based knowledge repository to enhance digital entrepreneurs' competencies. International Journal of Information and Education Technology, 10(5), 346-350. https://doi.org/10.18178/ijiet.2020.10.5.1387

Tian, X., Martin, B., & Deng, H. (2008). The impact of digitization on business models for publishing: Some indicators from a research Project. Journal of Systems and Information Technology, 10(3), 232-250. https://doi.org/10.1108/13287260810916934

Toffler, A. (1990). Powershift: Conhecimento. Riqueza e Violência na borda do Século XXI.

Tortorella, G. L., Cawley Vergara, A. M., Garza-Reyes, J. A., & Sawhney,

R. (2020). Organizational learning paths based upon industry 4.0 adoption: An empirical study with Brazilian manufacturers. International Journal of Production Economics, 219, 284-294. https://doi.org/10.1016/j.ijpe.2019.06.023

Tsertsidis, A. (2020). Challenges in the provision of digital technologies to elderly with dementia to support ageing in place: a case study of a Swedish municipality. Disability and Rehabilitation: Assistive Technology, 12 pp. https://doi.org/10.1080/17483107.2019.1710774

Venkitachalam, K., & Bosua, R. (2019). Perspectives on effective digital content management in organizations. Knowledge and Process Management, 8 pp. https://doi.org/10.1002/kpm.1600

Wang, M., Zheng, M., Tian, L., Qiu, Z., & Li, X. (2017). A full life cycle nuclear knowledge management framework based on digital system. Annals of Nuclear Energy, 108, 386-393. https://doi.org/10.1016/j.anucene.2017.04.047

Zangiacomi, A., Pessot, E., Fornasiero, R., Bertetti, M., & Sacco, M. (2020). Moving towards digitalization: a multiple case study in manufacturing. Production Planning and Control, 31, 143-157. https://doi.org/10.1080/09537287.2019.1631468

Downloads

Publicado

22.03.2023

Como Citar

Senna, D. A., & Ribeiro, J. S. de A. N. (2023). A gestão do conhecimento na transformação digital para a Indústria 4.0: tecnologias digitais e suas aplicações em setores econômicos. Exacta, 21(1), 224–248. https://doi.org/10.5585/exactaep.2021.18917

Edição

Seção

Artigos