Identification of risk factors and prevalence of urinary tract infection in women working in a call center service

Abstract

Introduction: Telemarketing workers meet predetermined pauses to use the bathroom, which makes them avoid regular consumption of water, increasing the risk of Urinary Tract Infection (UTI). Objective: To quantify the prevalence of UTI and identify risk factors possibly involved. Method: Questionnaire seeking to identify risk factors for UTI was applied. Results: Of the 86 respondents, 46 (53%) reported having submitted UTI in a year. Of these, over a third had recurrent UTI, and the main factors involved are the reduced water intake, reduced the number of urination, use of improper clothing and not performing preventive practices during and after sexual act. Conclusion: The prevalence of UTI in the telemarketing workers showed up twice the estimated prevalence. We suggest the creation of campaigns to reduce the number of infected, minimizing discomfort and costs generated by hospitalizations and absenteeism of affected workers.