Improving the firm innovation capacity through the adoption of standardized innovation management systems: a comparative analysis of the ISO 56002:2019 with the literature on firm innovation capacity

Silvio Bitencourt da Silva

doi:10.5585/iji.v9i2.19273

Autores/as

Silvio Bitencourt da Silva Universidade do Vale do Rio dos Sinos - UNISINOS https://orcid.org/0000-0002-3976-1582

DOI:

https://doi.org/10.5585/iji.v9i2.19273

Palabras clave:

Capacidades dinámicas, Capacidad de innovación de las empresas, Gestión de la innovación, Mejora continua, Estandarización.

Resumen

Objetivo del estudio: Investigar cómo se puede mejorar la capacidad de innovación mediante la adopción de ISO 56002: 2019.

Metodología/enfoque: La metodología adoptada es un análisis comparativo de la ISO 56002: 2019 con la literatura sobre capacidad de innovación. Los métodos empleados en el estudio incluyeron una revisión de la literatura sobre las capacidades dinámicas y la capacidad de innovación de la empresa, y la investigación documental cualitativa que consistió básicamente en tres fases: preanálisis, organización de los documentos y el análisis de los resultados, utilizando la información de los textos de los lineamientos y procesos indicados por la Norma ISO 56002: 2019, que además involucró a la familia de normas ISO 56000.

Originalidad/relevancia: La adopción de estándares de gestión de la innovación genera varios desafíos teóricos al explorar los detalles de su implementación de manera sistemática y rutinaria y desafíos empíricos como comprender la llegada de ISO 56002: 2019 para la gestión de la innovación.

Principales resultados: Se encontraron similitudes entre los determinantes de la capacidad de innovación y las Cláusulas ISO 56002: 2019, ya que cada uno de los siete factores encontró una relación con una o más cláusulas ISO 56002: 2019. Sin embargo, los factores investigados no incluyen la cláusula 10, subpunto 10.3, de la norma ISO 56002: 2019 que trata sobre la mejora continua, lo que sugiere la oportunidad de introducir un nuevo factor a la estructura utilizada para la investigación dirigida a la mejora continua de la aptitud, adecuación, eficacia. y eficiencia del sistema de gestión de la innovación.

Aportes teórico-metodológicos: Los hallazgos obtenidos pueden ser utilizados por investigadores interesados en estudiar diferentes modelos de gestión de la innovación, capacidad de innovación y, en particular, la dinámica de mejora continua del desempeño de un sistema de gestión de la innovación y su interrelación e interacción con otros factores.

Aportes sociales/gerenciales: Contrario al sentido común en el que la normalización de la gestión de la innovación parece contraria a la intuición, se sugiere que la adopción de ISO 56002: 2019 permite que el proceso de innovación sea gestionado, sistematizado y replicado en las empresas mejorando su capacidad de innovación.

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Biografía del autor/a

Silvio Bitencourt da Silva, Universidade do Vale do Rio dos Sinos - UNISINOS

Doutorado em Administração de Empresas pela Universidade do Vale do Rio do Sinos - UNISINOS. Atualmente exerce a função de professor do Mestrado Profissional em Direito da Empresa e dos Negócios e dos MBAs em Gestão nos campos da inovação e estratégia; e a função de Gerente de Pesquisa, Desenvolvimento e Inovação na Unidade Acadêmica de Pesquisa e Pós-Graduação da UNISINOS. Tem experiência em gestão de instituições de educação profissional e tecnologia; implantação e avaliação de sistemas e modelos de gestão como p. ex. o Modelo de Excelência da Gestão - MEG da Fundação Nacional da Qualidade - FNQ; implantação de processos de planejamento estratégico em empresas, instituições de ensino técnico e superior e entidades representativas com sindicatos patronais e associações; e gestão de parcerias de PD&I. Sua pesquisa orbita nos temas sobre estratégias interorganizacionais e gestão da inovação (tecnológica e social), com ênfase na adoção de estratégias de inovação aberta pelas empresas, e políticas públicas para inovação tecnológica.

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