Vol. 18 No. 3 (2020): (jul./set.)

Published: 2020-07-10

Papers

  • Jidoka application at a SMT process: case study

    Iracyanne Retto Uhlmann, Carlos Américo de Souza Silva, Djonathan Luiz de Oliveira, Enzo Morosini Frazzon
    459-474
    DOI: https://doi.org/10.5585/exactaep.v18n3.8473
  • Volatility impact in Portland cement price

    Bianca Reichert, Adriano Mendonça Souza
    475-488
    DOI: https://doi.org/10.5585/exactaep.v18n3.10660
  • Theory of queues and the sizing of servers: a case study

    Rafaela Zanardi, Lori Viali
    489-501
    DOI: https://doi.org/10.5585/exactaep.v18n3.10770
  • The characteristics of biogas and evaluation of fuel substitution

    João Carlos Christmann Zank, Larissa Schmoeller Brandt, Renata Camacho Bezerra, Eliane Nascimento Pereira
    502-516
    DOI: https://doi.org/10.5585/exactaep.v18n3.10802
  • Neuro-fuzzy networks subsidizing the balanced scorecard in process holistic decision: the case of the a institution of professional education

    Marcelo Prado Sucena, Tathyanne Bou Haya
    517-539
    DOI: https://doi.org/10.5585/exactaep.v18n3.8823
  • Efficiency of public security services in Brazil: data envelopment analysis

    Isabel Silva Almeida, Anselmo Ramalho Pitombeira Neto
    540-560
    DOI: https://doi.org/10.5585/exactaep.v18n3.10928
  • Supply Chain management and performance: proposition of a conceptual model

    Daniel Bruno Lopes da Silva, Glessia Silva
    561-582
    DOI: https://doi.org/10.5585/exactaep.v18n3.8612
  • Práticas de compras sustentáveis no contexto da indústria química Brasileira

    Roberta Souza, Mayara Sayuri Ide, Gabriela Scur, Willerson Lucas Campos-Silva, Sangeeta Khorana
    583-602
    DOI: https://doi.org/10.5585/exactaep.v18n3.10296
  • Evaluation of the effect of variables on customer satisfaction of restaurants through Structural Equations Modeling

    Wellington Gonçalves, Rodrigo Randow de Freitas, Iuri Mattedi Tomazini, Tairony Batista Alves
    603-625
    DOI: https://doi.org/10.5585/exactaep.v18n3.8691
  • GARCH models in financial stocks: a case study

    Paulo Siga Thomaz, Viviane Leite Dias de Mattos, Luiz Ricardo Nakamura, Andréa Cristina Konrath, Gérson dos Santos Nunes
    626-648
    DOI: https://doi.org/10.5585/exactaep.v18n3.10921
  • Efficiency of dairy production in Dourados/MS microregion: application of data envelopment analysis

    Raquel Eberhard Buss, Omar Jorge Sabbag, Fábio Henrique Paniagua Mendieta
    649-667
    DOI: https://doi.org/10.5585/exactaep.v18n3.12360
  • Mapping of reverse logistics costs in a packaging industry

    Fernanda Latronico da Silva, Gabriela Hammes, Marisa Nilson, Carlos Manoel Taboada Rodriguez, Álvaro Guillermo Rojas Lezana
    668-685
    DOI: https://doi.org/10.5585/exactaep.v18n3.8200