Vol. 19 No. 4 (2021): (out./dez.)

Published: 2021-10-13

Letters to the Editor

  • Nota Editorial

    DOI: https://doi.org/10.5585/exactaep.2021.20887
    Universidade Nove de Julho - Uninove (Publisher)
    728

Papers

  • A hybrid tabu search/ILS algorithm for open shop scheduling problem

    DOI: https://doi.org/10.5585/exactaep.2021.11626
    Vitor Hugo Lopes Costa Lima, Bruno de Athayde Prata
    729-744

  • Analysis and mapping the production process at a minibuses dealership

    DOI: https://doi.org/10.5585/exactaep.2021.13213
    Raimundo Nonato Alves da Silva, Sonia Maria Oliveira e Silva, Francisco Assis de Souza de Farias, Stefanny Terencio da Cunha, Marcello da Silva Astuto
    745-763

  • Alternatives of quality improvement in the processes of a restaurant under sustainable practices

    DOI: https://doi.org/10.5585/exactaep.2021.14166
    Deoclécio Junior Cardoso da Silva, Denise Adriana Johann, Andrieli de Fátima Paz Nunes, Natalia Pedroso Serpa, Ranice Höehr Pedrazzi Pozzer
    764-784

  • Determination of main hub airport evaluation characteristics using the AHP method

    DOI: https://doi.org/10.5585/exactaep.2021.16066
    Ingrid Rebouças de Moura, Luís Henrique Gonçalves Costa, Enilson Medeiros dos Santos, Herbert Ricardo Garcia Viana
    785-804

  • Product development: an application in the design of an application for calculation of material in concrete production

    DOI: https://doi.org/10.5585/exactaep.2021.14741
    Paula Souza Sampaio, Jéssika Alvares Coppi Arruda Gayer, Thiago Shoji Obi Tamachiro, Fernanda Robes de Oliveira, Marcos Augusto Mendes Marques
    805-816

  • Failure analysis in the petrochemical maintenance service through quality tools

    DOI: https://doi.org/10.5585/exactaep.2021.8894
    Dayse Camila Saraiva Silva, Ana Maria Magalhães Correia
    817-842

  • Study of the implementation of dynamic pricing in a company with a recurring revenue model through customer segmentation

    DOI: https://doi.org/10.5585/exactaep.2021.16754
    Catherine Sudbrack Rothbarth, Marcine Müller, Laura Visintainer Lerman, Natália Eloísa Sander
    843-863

  • Application of Item Response Theory (IRT) in the identification of quantitative discriminating indicators for the practice of business benchmarking

    DOI: https://doi.org/10.5585/exactaep.2021.16849
    Marcos Charles Pinheiro Baltazar, Marcos Ronaldo Albertin, Heráclito Lopes Jaguaribe Pontes
    864-889

  • Business process management model integrated with risk management to improve the production process

    DOI: https://doi.org/10.5585/exactaep.2021.16023
    Paula Márcia da Silva Guimarães, José Luís Braga, Fernando Hadad Zaidan
    890-910

  • Knowledge management and practices of explicitation of tacit to explicit: a systematic literature review of last 20 years

    DOI: https://doi.org/10.5585/exactaep.2021.16057
    Rafael Rodrigues Alves, Fernando Celso de Campos
    911-932

  • Model of open innovation process in format of a geographical indication: the case of the small milk industry in the Pernambuco semi-arid

    DOI: https://doi.org/10.5585/exactaep.2021.16613
    Suely de Carvalho Roma, André Marques Cavalcanti, Auristela Maria da Silva
    933-953

  • New product development ability and international inovativeness: an empirical study on brazilian exporting companies

    DOI: https://doi.org/10.5585/exactaep.2021.16814
    Mateus Panizzon, Gabriel Sperandio Milan, Eric Charles Henri Dorion, Pelayo Munhoz Olea
    954-977